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9.6 / 10 Guest Rating

PuroGrand Hotel

Carrer del Forn de la Gl ria 5, Palma de Mallorca, 07012, Palma de Mallorca, ES

PuroGrand Hotel - main view

About the Property

Discover the elegance of PuroGrand Hotel, a luxurious retreat in the heart of Palma de Mallorca Old Town.

Relaxation and Wellness
Indulge in rejuvenating spa treatments, including soothing massages, and unwind in our steam room or fitness center, designed for your ultimate comfort and relaxation.

Culinary Delights
Savor delicious meals at our on-site restaurant or satisfy your cravings at the snack bar/deli. End your evenings at the bar/lounge with your favorite drink, and don't miss our continental breakfasts to start your day right.

Modern Accommodations
Stay connected in one of our 16 well-appointed rooms featuring LED televisions, private bathrooms with rainfall showerheads, and daily housekeeping for a stress-free experience.

Escape to luxury and comfort; book your stay at PuroGrand Hotel today!

Facilities & Amenities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Garden
Concierge service
Wheelchair accessible
Steam room

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Grand Mediterranean-Double Deluxe - Photo 1
Grand Mediterranean-Double Deluxe - Photo 2
Grand Mediterranean-Double Deluxe - Photo 3
Grand Mediterranean-Double Deluxe - Photo 4
Grand Mediterranean-Double Deluxe - Photo 5
Grand Mediterranean-Double Deluxe - Photo 6
Grand Mediterranean-Double Deluxe - Photo 7
Grand Mediterranean-Double Deluxe - Photo 8
Grand Mediterranean-Double Deluxe - Photo 9
1/9

Grand Mediterranean-Double Deluxe

1 King Bed301 sq feet Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - LED television with digital channelsFood & Drink - Free bottled waterSleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Laptop-compatible safeComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTVHair dryerBathrobeFanSlippers

The Grand Mediterranean - Double Deluxe

Non-refundable
Room Only
20% OFF$616.64

$493.31

Includes taxes & fees

The Grand Mediterranean - Double Deluxe

Non-refundable
Breakfast Included
20% OFF$623.28

$498.62

Includes taxes & fees
The Grand Essence-Suite Signature  - Photo 1
The Grand Essence-Suite Signature  - Photo 2
The Grand Essence-Suite Signature  - Photo 3
The Grand Essence-Suite Signature  - Photo 4
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The Grand Essence-Suite Signature

The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)

The Grand Essence - Suite Signature

Non-refundable
Room Only
20% OFF$945.2

$756.16

Includes taxes & fees

The Grand Essence - Suite Signature

Non-refundable
Breakfast Included
20% OFF$951.71

$761.37

Includes taxes & fees

Guest Reviews

9.6
Exceptional521 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.7
Service10.0
Location10.0
Room Quality9.7
Amenities9.7
Value for Money9.2
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

I
InnadeDE
Verified booking
family_with_children
Standard Room
Stayed in Apr 24, 2026

"Good"

4.0

Zu den Pluspunkten zählen die ausgezeichnete Lage und die gute Erreichbarkeit der wichtigsten Sehenswürdigkeiten. Das Frühstück ist wirklich lecker und abwechslungsreich. Das Bett ist komfortabel, und man kann grundsätzlich gut schlafen. Das Personal ist freundlich und bemüht, aufmerksam zu sein.

Der größte Nachteil ist das sehr kleine Badezimmer im Standardzimmer. Für Personen ab etwa 80 kg ist es tatsächlich schwierig, sich darin zu bewegen, geschweige denn sich nach dem Duschen bequem abzutrocknen. Außerdem fehlen sowohl im Bad als auch im Zimmer Haken für Handtücher – es gibt schlicht keine Möglichkeit, sie aufzuhängen. Nach dem Duschen muss man die nassen Handtücher auf ein Regal legen, was unpraktisch und für ein Hotel dieser Kategorie ungewöhnlich ist. Ein weiterer Minuspunkt ist das Fehlen eines vollwertigen Spiegels. Es gibt nur einen kleinen Spiegel im Bad, sodass man sich weder in voller Größe noch bis zur Taille sehen kann. Die Fenster gehen zum Innenhof hinaus, wo bereits ab 6:30 Uhr morgens Lärm entsteht, da das Personal mit den Vorbereitungen für das Frühstück beginnt. Das stört den Schlaf erheblich. Außerdem konnten wir nicht gut schlafen, da morgens Bauarbeiten auf dem Dach begannen und nachts Licht durch den Türspalt ins Zimmer fiel. Das Bett befindet sich zudem direkt neben der Eingangstür. Die Lüftung ist zentral gesteuert, wodurch es im Zimmer stickig und warm sein kann, ohne dass man dies selbst richtig regulieren kann.

Helpful?
A
AlaadkDK
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Very Good"

7.0

Location, bed , bathroom

AC was listed as an available item but it was no actually working during my stay we were disappointed because it didn't match the info provided in the listing which caused us to keep the window open most of time despite the annoying noise outdoor specifically during sleeping hours.

Helpful?
S
stephengbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Excellent"

10.0

We loved its location which was in the old town. We also loved our luxurious bedroom with a very comfortable large bed . The shower room was large with marble clad walls and stone floor with high quality fittings.

Nothing to dislike

Helpful?
D
DarrengbGB
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Excelente stay"

9.0

Location

Helpful?
M
MikegbGB
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Exceptional"

10.0
Helpful?
L
LiamieIE
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Exceptional"

9.0
Helpful?
M
MariegbGB
Verified booking
extended_group
Standard Room
Stayed in Apr 9, 2026

"Great hotel in excellent location"

9.0

Wonderful hotel with very helpful staff

The rooftop facilities were not available due to renovations, this was not made known prior to the booking/visit

Helpful?
S
samanthagbGB
Verified booking
extended_group
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0
Helpful?
A
AnnettaieIE
Verified booking
extended_group
Standard Room
Stayed in Apr 4, 2026

"Great city centre destination"

9.0

Staff

No pool

Helpful?
A
AlexandradeDE
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"Exceptional"

9.0

Atmosphäre, Freundlichkeit Personal, Spa Benutzung, Essen

Bett wackelt, wenn sich Partner im Bett umdreht

Helpful?