Norwood Inn & Suites Milwaukee

Unbeknownst to my husband and I, reasonably priced hotels in Milwaukee were few and far between for last minute booking for this last weekend. Booked 2 night stay, 2 people at Norwood Inn/Suites on Lover’s Lane in Milwaukee. Dates: 8/22/25-8/24/25. Hotel needs to be held accountable for false advertising, not having the basics, and being dirty. We would have left except there was nowhere else to stay unless we wanted to spend twice the price. 2 nights there was $370. Here’s the list. Booked a king, non-smoking. Got 2 queens/smoking. TV stuck on Disney Channel. Took an hour to get remote fixed. 1 bath towel, 1 hand towel. Asked 1 more at front desk. Front desk found another in back office and said he only had one left. Next day desk guy said need to bring used towels down to get more. 1 2.5” x 1.5” x 0.25” bar of soap. Coffee maker. NO pot or coffee despite advertised No waste basket. telephone did not work. No microwave despite advertised. No daily cleaning service despite advertised Only ice machine in building broken. Was advertised. Floor vending machine empty and had been for long time as there were few product holders! Hole in sheet rock in room. No ironing board pad As my husband was waiting in line at front desk for towels, front desk guy told a woman that if she wanted to she could have a room despite it not being cleaned yet. Same time a couple just arrived. after seeing the room came back and demanded a refund. Room dirty, elevator gross

This hotel should be taken off hotels.com. It was in very bad condition inside and out. The room was filthy as well as the hallways , common areas and the parking lot. This picture looks nothing like the place. I took pix to prove how disgusting it was. We had to stay as there were no other places available. Cost over $200 and wasn’t worth 2 cents. Reeked of pot and mold. We were even afraid to use the shower

The service was not friendly. Everything made you feel like a criminal. The property was very run down. Pretty sure there were bed bugs. Free breakfast was a bowl of cereal. The window was broken in my room. Everything looked dirty. When we got there the towels looked used and were damp. So, I had to turn them in to get replacements. No hand towels. Odd smell kind of like marijuana. Maybe okay if the price was really cheap but it wasn't. It was literally the only hotel left in town. They posted a sign that if we take breakfast to our room they would keep the deposit

Very rundown place

Oh my goodness. Where do I begin? I needed a quick getaway for just one night. I made the reservation an hour before i checked in. (Which was pretty late) i made it to the motel at 1030pm and i paid for a 2 double sized room. Once i got to front desk, attendant advised there was an overvooking and only a double bed was available. Also the deposit to check in was $100. At this point, i had no choice but to check in and take the room that was available. (I should have RAN) ONCE I entered the room, i quickly noticed the outdated linen on the bed. The bedspread even had stains on it. Instead of three pillows on the bed, there were old sheets in a pillow case to mimic a pillow. The bathroom floor had hair on it and there were no towels available except a face towel and wash cloth. I had to return to front desk for towels and extra sheets. The next day i thought i could at least look forward to the breakfast 🙃. Dont hold your breath, its just coffee and sliced bread. This place was NOT worth one night stay

The bed was made but with unclean sheets, bathroom doesn’t flush, the rooms supposed to be none smoke, but I doubt because I couldn’t bare the smell, it was horrible. I don’t know how this hotel is I’m business or pass inspection.

They took my money and wouldn’t let me check in

The bed was very comfortable and the Furnishings in the unit were modern and nice including a nice TV refrigerator with a freezer on it and a microwave. The continental breakfast included juice and cereal in a tupperware container with a gallon of milk and a few pieces of bread so that left something to be desired with pictures on the wall of waffles, But no waffles.

Did not like one thing about this place. I would rather sleep in my truck.

Staff was rude