Kasa Scottsdale Quarter Phoenix

Beautiful place

They send an extra text message registration with extra fees. Tedious instructions with multiple steps. Not handicap friendly. We could hear the outside noises . If you have a big car it can be challenging to park.Dont get me wrong it’s Beautiful property and many restaurants close by.

Checkin was a bit cumbersome and confusing. Garage pass never worked so we had to stay in short term lease parking. Studio was very nice and clean, loved the patio and amenities. Only 3 k-cups of coffee in our room and cafe area ran out of coffee cups. Would definitely stay here again, great location

High-end place

Great amenities

The KASA is a joke. My unit had feces on the side of the toilet, dirty dishes in the dishwasher and the ENTIRE floor was black filthy so that my socks, slippers, etc all got filthy. VITRI has good cleaning staff for the property, but KASA is NOT cleaning the units properly. They only run a filthy dry mop over the floor, refuse to use a wet mop or Swifter Pickerupper type mop with disposable wet pads. When you complain, they do nothing. They either need to pay for a decent cleaning company or change management. They get bad reviews, but do nothing to clean the floors. Scottsdale Quarter and Kierland sidewalks and streets are powerwashed daily. They even powerwashed the garage, but KASA did not even let us know. VITRI is classy, bur the KASA Scottsdale Quarter refuses to properly clean their units.

access to the main door was a challenge. Hard to find and the keypad was almost impossible to see in the dark.

This is such a great location, a beautiful property. It is clean and reliable. We have stayed here several times and will again! It is easy to communicate and get assistance when needed. Easy checkin and checkout. Great amenities. Good for short and long stays.

The location of this Kasa is great but I wasn't happy with the apartment at all. The check in process has improved since the last time I was here but its still a pain. The unit I had wasn't particularly clean (floors were filthy), trash still in the garbage drawer, lots of dust on surfaces.... The mattress was ridiculously firm and the sheets / pillow cases seemed old. I'll look elsewhere for future trips to Scottsdale!

Very clean room and fabulous location. Check in was very easy. Walkable to the mall! The room was neatly put together, good appliances. Enough dishes for all our needs. Nice property- wonderful neighbors. Beautiful part of town! We loved this kasa.