Holiday Inn Resort Samui Bophut Beach by IHG

Great location however pool bar needs extra staff when busy,

The room was great and we had a wonderful time (a week). The pool was very nice. Very rich breakfast. The room is always perfectly cleaned, except for the balcony which is forgoten by the cleanladies for some reason. We got the room early which was great. However, the late checkout that we asked for was overpriced. They charged us half a night for a few hours late check out. But more annoying is that they charged us for the current rate instead of the rate we initially booked, which was almost twice higher. We eventually ended paying for almost an extra full night for just a few hours late checkout. Sour ending to an otherwise wonderful stay.

The kids water park seating area was constantly filthy. No one man’s the area, there is only 7 sun loungers so gets busy and dirty as they serve food here too. English is poor at the hotel with all the staff including reception. The pool bar was extremely crowded at times. King kids suites were amazing. Seperate room and bunks for children . Perfect. Great amount of space and lovely balcony overlooking play area. Breakfast was ample and something for everyone, shame the juices were not fresh. Food in the restaurant for lunch was delicious and two kids eat free with an adult course. No vegetarian items on the menu to take advantage of this offer. The kids club was huge and clean with a soft play area and lots of space however it lacked a sense of security. Children over the age of 5 could open the doors and just leave if they wanted without parents as noone constantly manning reception and doors are not secure. You could drop children without staff even noticing. This could be a disaster waiting to happen if not rectified soon. The swimming pool was good, crowded at peak times. Beach - awful corse sand/stones, not soft sand and jellyfish in sea. Also a smell of gas and lots of boats. Location - amazing. Night market few times a week outside perfect for street local food and lots of restaurants on the walking street close by - easy access from the back of the hotel. All in all an excellent hotel got children! Please just sort the kids club security out!

Awesome place !!! First class facility and staff!

Fantastic stay at the Holiday Inn ! Family rooms were great . Spotlessly clean everywhere ! Friendly and helpful staff. Breakfast options superb . Beautiful location right on the beach and lots of choices for eateries. My only one negative , not enough room around the pool so limited amount of sunbeds!

Awesome kids! Close to many dinning options, that are delicious and various priced. Food at hotel is great and kids eat free. Breafast was amazing, with many many options for all. Only negative is there is night market right beisde it causing some loud nights (but wouldnt deter from staying there again) 😁

We did not regret staying here at all. The staff were just wonderful, the breakfast was one of the best I’ve ever had at any hotel, the parking was easy, and the room was huge and modern. The beds were honestly the most comfortable I’ve ever laid on and we were so well rested. Our shower was slightly flooding and within literally 2 minutes of me informing the staff, someone was at our door to help fix it. We’d come back in a heartbeat, and my only regret was not staying longer!

We enjoyed our stay at Holiday Inn. The rooms are big, modern and very clean. The location was perfect, staff were helpful and the pools were super nice. The hotel is perfect for families, as they have splash area for kids, a play room inside and playground outside.

Brand new hotel very family friendly Spacious room with dedicated bunk bed room for the kids. Large shower and bath tube and a stool to allow kids to use the sink. The only suggestion to improve is to have a stronger moderation and control of the indoor playground area and eventually some kind of more interactive and organised mini club

We really enjoyed our stay here with our two kids (6 and 9). The facilties are so great for families and it was very clean and well kept. Staff always had a smile for us. The kids loved the water park and the kids club and we got to enjoy some downtime because of that. Well worth the $ for a super easy family holiday. Location is great too!