Holiday Inn Resort Samui Bophut Beach by IHG

Perfect location - on fisher mans village - excellent night life - night market every other night (street food, fresh fruits, fresh juice, deserts - everything you want there). Excellent excellent location. Outside hotel on the right hand side can hire moped on the right hand side across the road, petrol station right opposite. You have the big supermarkets 5 mins away as well by car and chaweng beach/night life 10 mins

Room service was an issue. No physical menu in room is unacceptable. Room service ended early for class of property I expected 224 hour service. Price versus service did not make sense but seems like hotel is well occupied. Just will not include me in future.

The hotel is very clean with 5 stars service. Very children friendly

Unfortunately, the stay in the Holliday Inn Resort was unpleasant throughout the stay. The duty manager (Mink) was lacking basic ability to solve problems and was very unpleasant. In the rooms we had sewage smell from the bathrooms, the pool was very slippery and dangerous for kids. The chlorine in the pool was too strong, and left us with burning eyes. I strongly recommend you try another hotel!

Hotel service is very very poor…. Employees are not nice and welcoming Most of them doesn’t speak English Hotel is not clean!!!! Was poop in the pool and although we tried to explain to the staff they didn’t understand. Kids pool was dirty, after we saw broken glass we called and no one came to clean No enough space in breakfast room and the line is crazy Very low food quality and the price is outrageous I won’t recommend coming to this hotel At least not for this price

We heard about this new hotel and booked this about 10 months ago Meanwhile we started to receive some negative feedback about the hotel, but we were sure that as part of IHG this hotel won’t be disappointing. Even few days before our trip a agent advised us to cancel as this hotel is low quality. We paid very high price for this vacation. Wasn’t worth it at all. The staff wasn’t welcoming at all, very rude in fact. We asked to speak to manager but manger never got back to us. The property was dirty. They room wasn’t clean enough. The pool was horribly dirty. We even spotted pop in the pool!!!!! And no one came to clean The splash pad ( kids pool) was full of dead flies and leaves, day after day. Staff was rude, someone toke our towel and they didn’t agree to give us towel!!!! I had to walk all the way to my room wet as she didn’t agree to give me towel!!!! The pool is big, but no where to sit Pool bar staff was very not nice to hotel guests The breakfast is very very low quality, staff doesn’t fill up empty containers There is no room inside! You need to wait for 30 min maybe and outside it’s sooooo hot and it’s impossible to eat under such strong sun I won’t recommend this hotel

Very family friendly.

Beautiful resort in a great location, that misses the mark by been too greedy and uses towels cards with hopes you lose at least one and pay for it. Another major issue is that not many sunbeds around, and almost no shades. You are left open to be burned. They do it not to block some of sea view from various rooms. Its Holiday Inn, very american style setup, thats not very thai, doesnt spoil you enough. Kids club is the best we have seen, amazing space and facilities, so kids will love this place. Adults, well, at this high price its a mix feeling. Our room was on 2nd floor with view to a parking lot, for over $300 a night not including breakfast. And this NOT a 5 star hotels by no means.

Great for kids. The facilities we're really nice. The beach access was perfect, as were the nearby dining options. The check in process took a long time, and the check out process wasn't much better. Overall, it's a great hotel for families with kids. All in all

Great family resort… exceptional indoor kids playroom, great splash pool and playground. Rooms feel brand new, the family bunk room was incredible. The resort as a whole can be quite busy/chaotic, there’s no staff supervision around pools, slides which can be mayhem. But if you don’t mind a bit of busy chaos it is in a great spot…