Itsy Hotels Sitara

Nice experience best service and if you come in late night they was taken personally follow up.

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Night duty staff was co operative and prepared early morning tea for us. Hotel room were clean.

One room was too small. There was no space for movement.Even a/c was not giving proper cooling. Electric ketal was not provided.

Hospitality was good 😊👍 The person, at reception for night duty, served tea for us, very early in the morning i.e. 5 a.m. Overall cleanliness was also good.

According to photos on your site, many things were very different at actual. The rooms were very congested. No ventilation. A.C. was not working properly. The electric kettle was also missing. Parking was so difficult as there was very limited space.

Staff was very nice

The restaurant was closed for renovation for more than 4 months no breakfast was available. Parking space is very small. If restaurant is closed they should mention it while booking the rooms on the application.

I didn't like a single thing about the property

From the attitude of the staffs to the amenities offered everything was bad. We were charged extra 1400 for an early check-in and an extra person but wasn't given the invoice for it. The toilet seat was fully broken and detached which was not repaired although asked several times. The included breakfast was cold idli and a diluted chutney which was not expected from a hotel which takes this kind of tariff. Overall our stay was a horrible one. I would not recommend it to anyone.

Room were big

Room were big but the main door didn't had a lock from outside so when we went out we couldn't lock the doors. When we asked to change the room they said no other room is available. The restaurant was under renovation so no food was available not even tea coffee.. Breakfast had no option and I paid 350 for each day. First day we didn't had breakfast as we left early ..

Dear Booking.com, we decided to stay in this property since it was under your banner but to our disappointment... There was no service available in the hotel. The restaurant was not functioning which was never mentioned in your details...No tea/coffee and kettle available in the room resulting in we to step out for the same...however the rooms were clean...other than that we would not recommend this property...