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7.8 / 10 Guest Rating

Mistiq Gardens

Calle 29, Block 69 Region 15 Manzana 221, Tulum, QROO, 77760, Tulum, MX

Mistiq Gardens - main view

About the Property

Rooftop Terrace and Garden Views
Enjoy breathtaking views from our rooftop terrace and relax in the peaceful garden, providing the perfect setting for your getaway.

Complimentary Amenities
Stay connected with our free wireless internet access and take advantage of our convenient beach shuttle to easily reach the surf and sand.

Convenient Features
Experience comfort in our individually decorated guestrooms with kitchenettes, separate sitting areas, and complimentary bottled water. Plus, benefit from amenities like luggage storage, elevator access, and free onsite parking.

Escape to Mistiq Gardens in Tulum and immerse yourself in paradise, just minutes away from Tulum Beach and other attractions. Book your stay now!

Facilities & Amenities

Free beach shuttle
Free WiFi
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Free self parking
Rooftop terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good283 verified reviews
AI Summary

Guests highly rate the beautiful property and frequently praise the comfortable beds.

Categories

Cleanliness7.0
Service8.0
Location6.5
Room Quality8.5
Amenities7.5
Value for Money8.5
Food and Beverage7.5
Overall Experience9.0

Select topics to read reviews

S
Stanka
Verified booking
family
Standard Room
Stayed in Aug 28, 2024

"Good"

2.0

I stayed in Mistiq Gardens for 14 days in Aug 2024. The development is nice and modern BUT there is no one to give you a helping hand or any information. We didn't have electricity for 6 days in our apartment, and it meant no electricity, no water, no air conditioning, simply nothing. We had to grab water from the pool to flush our toilet, we couldn't cook and our groceries in the fridge went bad 3 times. When we asked the front receptionist when would be electricity back on, they had no idea. This pretty much ruined our whole vacation and I would welcome some financial REFUND back. Yes, the manager will respond to this review that it is not their fault, BUT ALSO NOT MINE! Travel somewhere else - with electricity!

Helpful?
E
Emily
Verified booking
family
Standard Room
Stayed in Aug 8, 2024

"Exceptional"

10.0

Great property! Only complaint is that the bike rentals all had popped tires which means we had to go out of the way to find another bike rental property.

Helpful?
J
Juan Carlos
Verified booking
Standard Room
Stayed in Aug 7, 2024

"Good"

6.0

El lugar es bonito y cómodo, sin embargo deja muchas cosas a desear, el refrigerador no servía, pedimos apoyo y no se nos brindó. El costo de limpieza excesivamente costoso 80 usd cuando en la página dice 30 usd. Pedimos cambio de toallas y nunca lo realizaron

Helpful?
D
DarrylusUS
Verified booking
with friends
Standard Room
Stayed in Aug 5, 2024

"Bad"

1.0

AC was cold and the property grounds were beautiful. The rooms were large with comfortable beds and nice views.

The service was nonexistent and the room was poorly cleaned! There were multiple blood stains on the sofa, the bedding was dirty, and though there was no washing machine, we were only given 4 towels for 3 days for the 4 of us.

Helpful?
M
MelissausUS
Verified booking
family with young children
Standard Room
Stayed in Aug 3, 2024

"Nice"

8.0

Place was nice

I was over charged and the room had little ants in it …..but overall the facility was clean and My family and i felt safe even thought we was way in the woods ……

Helpful?
R
raul
Verified booking
Standard Room
Stayed in Jul 17, 2024

"Good"

2.0

Mala

Helpful?
K
KissicaCA
Verified booking
with friends
Standard Room
Stayed in Jun 19, 2024

"Exceptional"

10.0
Helpful?
T
TeishausUS
Verified booking
group
Standard Room
Stayed in Jun 11, 2024

"A peaceful and beautiful location!"

9.0

This was a very beautiful and quiet property! The units were large and spacious and the design of the place is just amazing. The restaurant has good food and the front desk staff was very helpful! Close to the beach! Transportation on site!

This is more of an Airbnb property not an hotel so there’s US no around the clock housekeeping etc. Pack items that you would need like extra towels etc but our stay here was lovely as we were prepared.

Helpful?
V
VanesamxMX
Verified booking
young couple
Standard Room
Stayed in Jun 4, 2024

"Very good"

8.0
Helpful?
M
MounikausUS
Verified booking
young couple
Standard Room
Stayed in Jun 1, 2024

"Exceptional"

10.0
Helpful?