Fairfield by Marriott Inn & Suites Minneapolis Downtown

The room was very nice and clean. The staff attended to us as soon as we walked in the door. The entrance and parking was a little confusing at first, but we aren’t from the city, so it really wasn’t the establishments fault. Love that there is complimentary breakfast. Honestly, for the price we paid for the night, I’m very impressed.

was great!

Bed was comfy and everything was clean

There was a lot of noise in the room and a light from the fire alarm that blinked all night. This impacted our sleep considerably. The breakfast wasn’t great. The eggs were a bit soaked and I expected some bacon or fruit.

Breakfast was horrible. Bathroom bigger than bedroom. Not the greatest location. Tons of homeless around that were coming up to us in the parking lot. Double charged for my room and can not get anyone to help me.

My room was not cleaned the entire time I was there. We never had the Do not disturb out and I inquired every day and was ensured it would be cleaned. I have never had this happen at any hotel. Very disappointing.

Service was good, customer service was great, staff was polite and helpful. Good variety of food for breakfast.

The room was sufficient. We’ve stayed here several times and the loved it. This time it was just average. The breakfast on Sunday was non existent. Nothing in the area was kept up.

Second shift customer service was fantastic! First shift was not friendly but not rude either. Gave a vibe she didn’t want to help beyond checking in. She said are room was ready, but it wasn’t. Housekeeping didn’t have any of the soap filled and we ran out of body shop. Good thing we brought some with us.

Overall, the hotel was very nice, the room was in very condition, and things went well. The breakfast offering was good in terms of selection but each day they had problems keeping up and some of the hot food was not hot.