ARTOTEL Batam

Location is great for solo & also families. - Safe : Round the clock there’s always staff at the Ground Floor (Car Park) & at Main Entrance. These a plus point for safety measures. - Every staff is friendly & attentive to the details. * The hygiene of the environment is great. Food preparation & servings are handled well. * - Easy Transportation. - Clean Rooms : Spacious. - Corridor is big & it is a great measure for Safety. - Internet Access: Unstable connection on 1 of the night. However, staff fix the issues in short time. We will be a return guests. Thank You. Do keep up the great work.🙏

Great location: walking distance to malls, shops, eateries and market. Modern and clean hotel. Friendly and helpful staff. Great breakfast buffet selection.

Nil

Clean

The rooms were big and comfortable. Location is also good. The service was warm and friendly.

There was some mix-up over the delivery of our shopping packages at the hotel counter. We were told no other items arrived (i.e. 1 batch out if 2 batches). We had to trouble the shop to send their staff to the hotel recep (as they claimed they delivered it the day before) and take photos of the items at the counter. When we arrived back at the hotel and asked for our packages, the hotel staff took out a different one without asking us what items we were looking for. Our room details were attached to the packages but the hotel staff did not check.