Ah Xok suites 5a Avenida

Breakfast is not provided, however the kitchenette in the rooms had all the kitchen supplies needed. I loved the location and was walking distance to everything you need. Staff was welcoming and responsive.

Everything was great overall, my only recommendation is to purchase a new iron. Wi-fi was also a little spotty but its to be expected.

Perfect location (can’t be better in Playa) - right on Quinta Avenida North, but on it’s residential part. Perfectly close to everything (literally two blocks to the Pelicanos beach), eateries and all the buzz of avenida. Very clean, comfortable rooms with fully equipped kitchenette. Nice terrace on the roof.

Very limited and overpriced breakfast choices on order. Fortunately there one nice bakery Chez Celine not far. Absolutely non-soundproof rooms 😱All the sounds both from inside and outside are very well heard - so if you are light sleeper, then this option is not for you…

Me encanto! Mil veces regreso!

I stayed in a studio at Ah Xok for one month. The concept was spot on. The location was very convenient to 5th Ave North with lots of shops, restaurants and a short walk to the beach, Staff at the suites/hotel were fantastic. A shoutout to Roberto, Luis and Erica who were always friendly, helpful and knowledgeable. While the property was very clean and met most of my expectations, I likely wouldn’t stay again unless I was assured that the beds and sofas were upgraded. The bed in my room was hard as a rock and the sides slanted toward the floor. Horribly uncomfortable. The sofa/futon was worse. There wasn’t one iota of comfort. I usually resorted to sitting in a kitchen chair if I wanted to watch TV. Sitting on the sofa was near impossible, which felt like sitting on fabric covered metal slats.

Good location, nice and helpful staff, close to the beach and many restaurants

In the bathroom just shower with fixed head shower and poor water pressure

The staff are amazing!! Louis (Manager), Erica (am shift) and Bob (pm shift) were super friendly and extremely helpful with all of our questions. The safe in our room didn’t work and the staff had it change within an hour. We were given multiple ideas of where to eat every day, specific sites to visit and even days of the week they were less busy. The cleaning staff were so quiet and conscience of all the other guests, they worked so hard to keep the hotel sparkling clean. Our pre-arranged transport to Cancun was causing us issues and Bob made one phone call and spoke to the company on our behalf…resolved in less than 5 minutes. We love this hotel and would recommend to anyone considering a stay in Playa del Carmen.

Great staff, very helpful and friendly

Location, staff, cleanliness, TV, internet , shower, beach agreement

Sink in the kitchen was a bit low. Easy to hit your head

Lo único, fue que llovió y las toallas se estaban secando en el balcón y se nos mojaron, nosotros estabamos de paseo. En recepción no nos quisieron dar toallas, a pesar de no haber sido responsabilidad de nosotros.