Sentral SoBro

Everything

I like everything

Location was great for CMA Fest! Room was beautiful and clean.

Check in process confusing, hard to find lobby from parking garage first time, and also no disclosure of parking fees before booking. Really bad toilet paper.

Spacious room and closet. They had a table I could work from.

This is not a hotel stay. This is essentially an airbnb unit. For example, there's no room service. I received 4 coffee pods for the machine, they were all decaf. Now what? Also there's a homeless shelter nearby, so you'll see some of that. Most importantly, the cost was that of a pretty nice hotel but without hotel services. Everything is DIY.

Everything was clean and tidy the staff was exceptional and helped with any difficulties I had, security comes in during the night to ensure safety and it also very friendly. Location is great near the hall of fame and close to the main strip.

Nothing

Staff friendly and helpful Location was perfect 5minute walk to broadway abd loved old smokeys 2minute walk. Rooftop pool was great. Beds were comfy and room was spacious. Tbh other than the small inconvenience of room not being cleaned i would recommend.

Had to look for cleaning staff to ask for clean towels which wasnt near our room and room wasnt cleaned or offered to be cleaned the week we stayed.

The location was great!

The floors were very dirty in the apartment ( except the bedroom which was carpeted, and the bathroom). The floors of the TV room, kitchen, and dining area were so dirty it would get the bottom of your bare feet black. We had to wear shoes throughout our stay.

Location, pool, and gym. Staff was nice and accommodating. Loved having a washer and dryer available. What a game changer!

There was only 1 check in kiosk available at the time of my check in, staff said I needed to use the kiosk. Waited about 10 mins for the guest in front of me to finish, but once I got to it, check in was 2 minutes

Apartment facilities including kitchen and washer dryer was helpful during our week long stay. We were able to check in to the apartment early. Staff were friendly.

Shower water pressure was really low and we were located next to the bin/waste shoot which was noisy. Some apartments had a balcony however the apartment we were allocated did not. We did not have the option to select a room with a balcony. Bed was small - no option for a king bed. Our apartment had stains on the carpet which looked like blood.