Sentral SoBro

The location was the selling point. It is just blocks from Broadway and very close to the university. It is kind of a busy place as they also rent as apartments.

I wouldn't really call this a "Luxury" hotel. It was once but the wood on cabinets are worn and look cheap.

Close access to Broadway, secure entrance, front staff pleasant, room design and kitchen area were great.

Room was close to the pool area, very loud environment despite requesting a quiet room at booking. Noise from guests finally goes away around 2am.

We like the location of the property, and since we are traveling with our family dog, options were limited. The deck area was nice with the cabanas and Chase‘s lounge. The apartments were spacious and had all the amenities.

What we didn’t like was that the pool was not heated so it looks pretty in the pictures but ice cold. It was nice to have a balcony, but there was no furniture to sit on, but then again the view wasn’t that enticing being in the middle of the city with highways and byways, etc..

NINA is a superstar and this chain would be CRAZY not to keep her as long as possible. I'm having to deal with a scam, there was 15 very rude people behind us; she just multitasked, handled them all in different ways quickly all the while looking after us. The scam was dealt with brilliantly and i wasn't out of pocket more than a few days. My Stay would be nothing without the piece of mind and help from Nina. Amazing

Wifi very ordinary.

Great property!

Wish it had a king size bed but great place!