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6.4 / 10 Guest Rating

OYO Hotel Marías,Aeropuerto Internacional de Chetumal

27 Calle General Plutarco Elías Calles, Chetumal, mx

OYO Hotel Marías,Aeropuerto Internacional de Chetumal - main view

About the Property

Outdoor Swimming Pool and Garden
Enjoy a relaxing stay at OYO Hotel Marías, Aeropuerto Internacional de Chetumal with our inviting outdoor swimming pool and lush garden, perfect for unwinding after a day of exploring Dos Mulas Beach.

Multilingual Staff and Reception
Feel at ease with our friendly and accommodating staff who speak both English and Spanish, ensuring a smooth and pleasant experience throughout your stay at our 3-star hotel in Chetumal.

Convenient Amenities
Stay connected with complimentary WiFi and access cash easily with our on-site ATM. With the Chetumal International Airport just 4 km away, OYO Hotel Marías offers convenience and comfort for your travels.

Book your stay now at OYO Hotel Marías, Aeropuerto Internacional de Chetumal for a delightful and hassle-free experience.

Facilities & Amenities

Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Non-smoking throughout
Outdoor furniture
Invoice provided

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The service charge is nonrefundable and will be charged at any time after the reservation is created.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.4
Good228 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness4.0
Service8.5
Location7.5
Room Quality4.5
Amenities4.5
Value for Money7.5
Food and Beverage9.0
Overall Experience5.5

Select topics to read reviews

V
VirginiemxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Escogí este hotel económico por su alberca y la tele para los niños. Fue decepcionante."

1.0

Nada en particular. La climatización.

No se puede usar la alberca. El cuarto y el baño sucio. Los cojines son muy inconfortables y la tele tiene muy mala señal.

Helpful?
C
CeresmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"NO RESERVEN EN BOOKING ES UNA ESTAFA"

1.0

Nada! Ni siquiera utilicé el hotel, porque está cerrado, es una estafa. NO RESERVEN CON BOOKING, EL HOTEL ESTÁ CERRADO, NO TE REEMBOLSAN NADA, AL MARCAR TE CUELGAN Y SON LAS PERSONAS MÁS GROSERAS. DE VERDAD NO RESERVEN AHÍ!

No me gustó que haya sido una estafa, un robo! Nos permitieron reservar en un hotel cerrado, nos cobraron, no nos quieren reembolsar, el servicio al cliente es pésimo, te cuelgan, no te dan alternativas y además son groseros!

Helpful?
G
guadalupemxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 17, 2025

"Good"

1.0

Real customer service they never open to me despite I notified my arrival time

Horrible as they never open the door despite I was knocking several times between 22:30 and 2245 hours. I had to go to another hotel called City Express in chetumal so I want a refund as I never could stay in this hotel. Once there and after several trial knocking,I tried to reach by msgs and by phone marked in booking nevertheless never answered. In in the messages sent by booking you can find that I informed that I would arrived between 23 hoursand midnight last night but they never answered me... So that is why I want a refund because I arrive and I was never attended by them The customer service is a rubbish

Helpful?
P
PatriciamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 14, 2025

"Bueno"

8.0

Estuvo facil de llegar

No había servicio de alberca

Helpful?
E
Enrique Ortiz Peña mxMX
Verified booking
family_with_children
Standard Room
Stayed in Oct 2, 2025

"Very Good"

7.0

Lugar

El colchón, estaba muy mal

Helpful?
A
Alexei
Verified booking
friends
Standard Room
Stayed in Sep 30, 2025

"Good"

2.0

Cuando llegue el Hotel hacia una semana que estaba cerrado por motivos que desconozco. Y no me informaron nada.

Helpful?
D
denisgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Sep 30, 2025

"Don’t happen"

1.0

Nothing when I got there the hotel was closed and booking.com left me high and dry with no assistance whatsoever.

Booking with any other company rather than booking.com

Helpful?
G
Genecis
Verified booking
Standard Room
Stayed in Sep 24, 2025

"Good"

2.0

I wasn't able to check in without any notice; the Hotel was closed. A neighbor next door informed us that the hotel is closed because the electricity and water had been disconnected

Helpful?
M
Mariana
Verified booking
family
Standard Room
Stayed in Sep 22, 2025

"Good"

6.0

Regular

Helpful?
M
Mariana
Verified booking
family
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Buena hotel si solo vas a dormir

Helpful?
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