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8.6 / 10 Guest Rating

Hotel Puerta Chichen

C-15 A No. 30x20 KM 117, Chichén-Itzá, mx

Hotel Puerta Chichen - main view

About the Property

Luxurious Accommodation with a Mexican Flair

Outdoor Swimming Pool and Delicious Dining Options

Convenient Amenities and Exceptional Service

Book your stay at Hotel Puerta Chichen for a blend of luxury, comfort, and convenience. Enjoy the outdoor swimming pool, savor delicious Mexican and international cuisine at the on-site restaurant, and make use of convenient amenities like free WiFi and room service. With a 24-hour front desk and a variety of dining options including vegetarian and vegan choices, your stay is sure to be relaxing and stress-free. Don't miss the chance to experience all that Hotel Puerta Chichen has to offer during your visit to Chichén-Itzá.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Breakfast not provided for children in rooms with breakfast included. Chichen Mayan Planetarium (Dinner & Show) are not included in the rate and can be purchased on arrival or by calling the property in advance. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent736 verified reviews
AI Summary

Guests highly rate the great location near chichén itzá and frequently praise the friendly and professional staff.

Categories

Cleanliness8.1
Service9.0
Location9.1
Room Quality8.5
Amenities8.1
Value for Money8.5
Food and Beverage9.1
Overall Experience8.5

Select topics to read reviews

D
DirkdeDE
Verified booking
family_with_children
Standard Room
Stayed in Mar 24, 2026

"Hotel in top Lage"

9.0

Sehr große bequeme Betten. Frühstück und Abendessen im zugehörigen Restaurant ebenfalls sehr zu empfehlen.

Helpful?
S
SophienzlfbefrFR
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Hotel avec piscine spacieuse et personnel sympathique !"

10.0

Piscine spacieuse appréciée en fin de journée, hôtel disposant d'un restaurant et d'un parking. Réception très sympathique, chouette accueil!

Rien

Helpful?
P
PatrickfrFR
Verified booking
couple
Standard Room
Stayed in Mar 22, 2026

"Très bien"

8.0

Parfait on nous a donné une chambre vue piscine alors que nous avions réservé vu rue c est très gentil et bien mieux car rue passante

Rien pour moi

Helpful?
A
andreasdeDE
Verified booking
couple
Standard Room
Stayed in Mar 20, 2026

"Surprisingly good for a Transit Hotel."

9.0

Very easy Check in. Room faces pool side. Important since street side is noisy and not a nice view. Good pool atmosphere with sun beds. Lunch buffet certainly a good deal. Breakfast menu also.

Helpful?
A
AlexandernlNL
Verified booking
couple
Standard Room
Stayed in Mar 20, 2026

"Exceptional"

9.0
Helpful?
C
claudinefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Mar 15, 2026

"Séjour enchanteur à recommander"

10.0

Le cadre enchanté par les oiseaux autour de la piscine. L’amabilité du personnel.La qualité du restaurant. La proximité du site de Chichen itza

La lenteur de leurs réponses aux messages.

Helpful?
A
AmandamtMT
Verified booking
family_with_children
Standard Room
Stayed in Mar 15, 2026

"Perfect stay close to Chichen Itza"

10.0

Comfortable room. Restaurant had good food for dinner, we tried the local dishes and I can safely say it was the best meal we had during our entire stay in Mexico. Breakfast was also good. Friendly and respectful staff and helped us in every possible way. Close proximity to Chichen Itza is also a bonus. There are also nice shops close to the hotel where we bought souvenirs at very good prices

Nothing to fault here, everything was just perfect!

Helpful?
C
ClairefrFR
Verified booking
family_with_children
Standard Room
Stayed in Mar 11, 2026

"Very Good"

7.0

L’emplacement est top pour visiter le site, les chambres sont confortables et propres.

Nous avons retrouvé la porte de notre chambre ouverte en rentrant de Chichen Itza…aucune explication et aucune excuse. 2 serviettes de toilette pour 4 personnes

Helpful?
R
RAFAEL ADALBERTOmxMX
Verified booking
couple
Standard Room
Stayed in Mar 9, 2026

"super recomendado"

10.0

Excelentes instalaciones y servicio

Helpful?
B
BettinadeDE
Verified booking
family_with_children
Standard Room
Stayed in Mar 7, 2026

"Excellent"

8.0
Helpful?
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