The Thomas Hotel

Cute hotel, great location, friendly staff, nice room, seemed like it was recently renovated and they did a good job, comfy bed, not big but it was spacious enough if you’re not spending an extended period of time in the room, so overall, and nice one-night stay.

Never saw any hotel staff. No one cleaned the room or brought fresh towels or fixed the shower which flooded the bathroom.

The room was nice with the sofa/kitchenette. But prior review referencing noise was accurate. We were in an upstairs room and you could hear the party going on in the lobby/bar. Adjacent room TV was audible through the wall. It wasn’t so bad that you couldn’t sleep but an inconsiderate neighbor could easily ruin your stay. There’s a reason they supply ear plugs…

That was the worst hotel i’ve EVER been to, it was SO noisy and loud there was nobody to complain to and they gave us dirty sheets that were used and smelled like cigarettes. One star. It had no soap when my mom and dad got a different room it had soap and nice clean sheets and my room smells like vomit and cigarettes.

3rd stay at Thomas Hotel in the last 2 months. Won’t ever stay again. Small, cute hotel right near downtown Tyler - but very noisy. Walls are paper thin and can hear TV’s from other rooms at all hours of the night. TV remotes even have stickers on them telling you to limit volume.

We loved out stay! The cleanest cute little inn to stay at and the drinks were amazing!

Great property !

It's a boutique hotel in Tyler, Tx with 8 rooms. It is not the upscale hotel one would expect for $300 per night. If you are looking for a hotel in the heart of downtown Tyler and you want to experience the downtown life without having to drive back to your hotel after a night out, this is an option. However, it is no more grand than the other Hilton/Marriott hotels in the area that are half the price. You'll pay for the convenience of being downtown. PRO's: Cozy hotel, comfortable bed, hardwood flooring, suite options, convenience to downtown attractions, bar options on hotel site until 10 PM, friendly hotel staff, quiet CON's: No elevator (2 floors), carpet in bedroom was slightly dirty, water stains on bathroom counter and grime on soap dispenser, water stains on living table, continental breakfast only offered KIND bars/products and coffee, no one physically on staff late at night, parking. Again, you're paying for the location, but ultimately this is a basic hotel room.

My wife and I just completed a two night stay in Room 1, which we found spacious, clean and comfortable. The front desk attendants/barkeeps (Hannah and Derrick) did a fantastic job of hosting us - they were every bit of friendly, professional, discreet and courteous! We enjoyed the security of the exclusive key code access, the taste of the expertly crafted cocktails, the thoughtfulness of the room amenities/appointments, and the feeling of relaxation in an upscale environment.