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8 / 10 Guest Rating

The Penthouse By Pureserviced

5 Townsend House, Hermitage Road, Mannamead, Plymouth, gb

The Penthouse By Pureserviced - main view

About the Property

Luxurious Sea View Apartment

Stunning Views: Enjoy breathtaking sea views from this luxurious 2-bedroom penthouse.

Modern Amenities: Fully equipped kitchen, flat-screen TV, and free WiFi for your convenience.

Relaxing Garden: Unwind in the tranquil garden during your stay.

Experience luxury and comfort at 2 Bed- The Penthouse By Pureserviced. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Heating
Garden
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

This property does not feature a reception desk. This property offers self-check-in only. In order to complete the self-check-in process, guests are required to provide an ID before arrival. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent32 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness6.8
Service8.3
Location8.3
Room Quality8.3
Amenities8.3
Value for Money8.3
Food and Beverage8.3
Overall Experience7.8

Select topics to read reviews

A
alex
Verified booking
Standard Room
Stayed in Jun 14, 2024

"Great place, no curtains = awake at 04:45 "

8.0

Had to collect the key from a different location which was a little irritating but the staff were very helpful so not all bad. Penthouse is spacious and clean with a great view out over the city towards the sea. One pretty major issue though - neither of the bedrooms had curtains or blinds so when the sun comes up at 04:45 in June that’s a massive problem! Why no curtains? Lack of sleep made my next day rather miserable.

Helpful?
L
LexiegbGB
Verified booking
young couple
Standard Room
Stayed in Jun 12, 2024

"Disingenuous company and terrible customer service."

1.0

Great location.

No blinds on the windows in either of bedrooms (including one velux window directly above the bed). On one of the longest days of the year this made it impossible to sleep. This was not mentioned in the listing. Also not mentioned in the listing is that you have to pick up the keys from a different location. However, after booking, I was sent an email saying I needed to pick up keys from the Imperial hotel. At the hotel they said this was wrong and in fact my keys were at another location. After that second location I was then able to go to the flat. I have tried to speak to the company about this but have not heard anything back. Was not fun being sent on a wild goose chase and then not being able to sleep.

Helpful?
P
PaulgbGB
Verified booking
with friends
Standard Room
Stayed in May 26, 2024

"Exceptional"

10.0
Helpful?
L
Lucy
Verified booking
Standard Room
Stayed in Apr 9, 2024

"10/10"

10.0

Communication was amazing! The property was in excellent condition and in a very nice area. 10/10 wish we were staying for more than one night to make the most of everything.

Helpful?
D
DellagbGB
Verified booking
solo traveller
Standard Room
Stayed in Mar 1, 2024

"I don’t appear to have my deposit returned which is now over 2 weeks and I didn’t have any WiFi and unable to watch Tv a"

6.0

Clean and comfortable

Nicely furnished

Helpful?
C
CarolinegbGB
Verified booking
family with young children
Standard Room
Stayed in Feb 14, 2024

"Amazing stay for bargain price"

10.0

We loved everything. We stayed for our son’s 12th birthday as something nice to do now that he is growing up. It was perfect. Very modern with character. The apartment was warm, comfortable and it felt very spacious. We really love Plymouth as a city and enjoyed wandering into town for dinner. If you prefer the outskirts, you’re in luck as not only do you have beautiful Mannamead, but you’re also really close to Multley. The young lady on reception when we arrived on Sunday was absolutely lovely too.

Nothing! The only niggle we had was that we couldn’t log into the Wi-Fi. We didn’t mention it to the property as we were only there for one night and played some games instead of watching the tv. It was really nice.

Helpful?
D
DilliongbGB
Verified booking
young couple
Standard Room
Stayed in Jan 26, 2024

"Exceptional"

10.0
Helpful?
A
AnnegbGB
Verified booking
with friends
Standard Room
Stayed in Nov 10, 2023

"The Penthouse was bright and airy with lovely views"

5.0

Lovely views, main rooms were clean and a good size. Quiet and nice and warm.

Kitchen equipment was not clean. Dirty plates, chopping board had butter dried onto it. Not enough cutlery. The internet kept dropping off. Bedrooms have nowhere to set your clothes on ie bench/chest of drawers/dressing table/hooks or shelves. Had to set clothes on floor not ideal. Each bedroom needs a lamp/bedside table either side of the bed plus a mirror. The windows in bedrooms need blinds or curtains. Bathroom could do with somewhere to put your clothes/toiletries etc rather than the floor. Shower was very poor and in order to use you were half way down the bath and water went everywhere. Devon is a beautiful County why not put up some nice pictures of the County rather than cheap generic pictures. Get rid of the plastic flowers with tags still on them. Nice floor lamp did not work.

Helpful?
G
GavingbGB
Verified booking
review category business travellers
Standard Room
Stayed in Jul 12, 2023

"Very costly, Could not gain access to the property."

1.0

Could not gain access to the property.

Could not gain access to the property.

Helpful?
C
CatherinegbGB
Verified booking
young couple
Standard Room
Stayed in May 29, 2023

"Clean room, good location, expensive With abrupt customer service beforehand."

6.0

Nice lady on Reception

Cost of room plus being asked for an additional £150 holding deposit for one night

Helpful?