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9 / 10 Guest Rating

Urban Inn

Mentlgasse 4, Innsbruck, Tirol, 6020, Innsbruck, AT

Urban Inn - main view

About the Property

Experience the charm of Urban Inn, a stylish ski aparthotel nestled in the heart of Innsbruck, where every detail is designed for your comfort.

Home Away From Home
Relax in one of our 10 uniquely decorated guest rooms, each featuring fully equipped kitchens with refrigerators and stovetops. Enjoy the cozy atmosphere, making it perfect for short stays or extended vacations.

Unmatched Connectivity
Stay seamlessly connected with complimentary wireless internet access available throughout the property. Our virtual front desk ensures that assistance is always at your fingertips, enhancing your stay from check-in to check-out.

Convenient Amenities
Grab a quick snack from our on-site grocery store or store your bikes securely while you explore the vibrant local attractions, including the iconic Golden Roof and the magical Innsbruck Old Town Christmas Market, both just a short stroll away.

Book your stay at Urban Inn today and experience the perfect blend of comfort and convenience!

Facilities & Amenities

Comprehensive recycling policy
Offsite parking discounted rates available
Hardwood flooring in public areas
Free WiFi
Luggage storage
Street parking
Wheelchair accessible
Shopping on site
Bicycle rentals nearby
Mountain biking nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and bike storage.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional99 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the easy check-in process.

Categories

Cleanliness8.0
Service9.5
Location10.0
Room Quality8.5
Amenities9.0
Value for Money8.5
Food and Beverage9.0
Overall Experience9.5

Select topics to read reviews

J
Jennie
Verified booking
Standard Room
Stayed in Jun 10, 2025

"Mysigt hotell"

8.0

Den var härlig förutom att vi hade missat att det var pingst så inga matbutiker var öppna. Men hotellet var mysigt.

Helpful?
E
Eldar
Verified booking
Standard Room
Stayed in Jun 7, 2025

"Exceptional"

10.0

Urban Inn is a gem. Everything is super styley, clean, and thought-through. The location is perfect—within a couple of minute walk from two grocery stores (one of which closes 7:30pm so make sure you check). The iron is available to borrow downstairs in the luggage room. The AC works great just make sure you keep the door between the front room and the living room open as it is located in the front room. Fantastic place!

Helpful?
G
Greg
Verified booking
Standard Room
Stayed in Jun 6, 2025

"Just ok"

6.0

Good idea but poorly executed. The room had been renovated and had a small kitchenette with the essentials to cook if you wanted. We only stayed a night so didn’t take advantage of that. Floors had definitely not been cleaned in a bit and had food crumbs and hair that were noticeable. The shower pan was not level so the water had a tendency to flow out the shower door.

Helpful?
J
jerome
Verified booking
Standard Room
Stayed in Jun 2, 2025

"Exceptional"

10.0

bel appartement bien situé pour visiter le centre ville pas de parking

Helpful?
C
Claire
Verified booking
family
Standard Room
Stayed in May 27, 2025

"Exceptional"

10.0

We loved our two night stay at The Urban Inn and plan to return. The room was spacious and light and the mini kitchen really useful. I’m travelling with my teenage son so having the fold down queen size bed was perfect. I really like the sustainable and low key approach, it does feel like home from home. The cafe area outside was buzzing as it was the weekend, what a wonderful atmosphere to take it. In short wonderful accommodation and wonderful city.

Helpful?
J
Jonathan
Verified booking
partner
Standard Room
Stayed in May 11, 2025

"Excellent"

8.0

Not very good options for food close by.

Helpful?
A
Anna
Verified booking
friends
Standard Room
Stayed in May 8, 2025

"Excellent"

8.0

Tutto ok

Helpful?
B
Bárbara
Verified booking
Standard Room
Stayed in Apr 30, 2025

"Vale a pena"

8.0

As indicações para checkin foram tranquilas e o local é muito bom, perto da estação de trem e do centro histórico. O local tem uma vibe vintage com móveis antigos, mas design da comunicação visual muito atual. Também tínhamos uma vista para as montanhas muito bonita. Gostei bastante. O café que deixaram pra nós era uma delícia! A única reclamação é sobre o colchão, muito mole. A cama é baixa, e quando vamos sentar, afundamos no colchão. O anfitrião também comentou que receberíamos o cartão Welcome Innsbruck, que dá direito aos hóspedes acima de 2 diárias de se locomoverem de graça pelo transporte público, mas não recebemos. Enviei mensagem solicitando novamente, mas não tive retorno. Esse cartão não pode ser comprado, deve ser fornecido pela hospedagem, entao tivemos um prejuízo neste sentido.

Helpful?
J
Joshua
Verified booking
Standard Room
Stayed in Apr 27, 2025

"UNACCEPTABLE RIP-OFF!!"

2.0

TERRIBLE! Hotel smelled of cigarette smoke when I walked in. I booked for 4 people, they only gave 2 towels and there were no sheets, pillowcases, or duvet covers for the comforters for the 2nd bed. Nobody was reachable to get the problem addressed. Room has a loud electrical buzz that kept me up all night. No complimentary bottled water left. Zero staff! Overpriced and unacceptable for what I got. Bed was absolutely uncomfortable and sagging as well. Only positive thing I can offer is that it was very clean inside.

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in Apr 25, 2025

"Perfect for family stay in Innsbruck"

10.0

Comfortable, well priced, family friendly accommodation in an excellent location near to both the old town and station. Kitchenette is a bonus, especially for breakfast with tea and coffee provided, but with lots of options nearby for food and drinks.

Helpful?