Urban Inn

Outstanding value. Amazing room. Excellent service. Great location

zentrale Lage, sehr sauber und modern

We booked this property on short notice as our other booking done through booking.com was cancelled just prior to our arrival in innsbruck. When we arrived to the premises it smelt of smoke. The room itself smelt of sewerage. They falsely advertised that they had air conditioning and other amenities in the room. The bed was a mattress on the floor and the bathroom wash basin was next to the bed and not in the bathroom. It was truly a shocking apartment. We didn't stay and they refused to refund our money. Please keep away from this property. Michael

A little bit of construction on the property while we were there. Very nice place and helpful information.

Really nice apartment

As many have mentioned, there is no reception but you can contact the staff via email, they will let you know how the check in process works, and it was quite seamless. They kept our luggages after check out which was great. Rooms were big and clean, no lifts (which we knew and weren’t very bothered by it). Would have liked to stay longer. Definitely recommend

Flott opphold, bodde der 2 netter. Ingen som redde seng eller skitftet håndkler , men det var greit ifht 2 netter. Fin beliggenhet. Sentralt men rolig, med koselige restauranter rett utenfor . Kommer gjerne tilbake.

Everything was just perfect. Can't fault anything at all. A very brilliant peaceful stay. Absolutely loved the apartment. Thank u Urban Inn.

Clean, modern, room in a nice area, a few minutes walk from the station. The studio apartment was perfect for 3 nights in Innsbruck, however any longer might have been a bit cramped for a family of four. It's above a bar which we hadn't realised.The noise wasn't especially loud and didn't really bother us,but it was a little smokey at times. Communication wasn't great at first trying to find out the process for accessing the apartment, but we eventually got it sorted before we arrived. Overall I would happily stay again for a short family break.

Great room, decor was fresh and light, air conditioning effective, kitchenette much appreciated and well equipped for three people. It's in a great location to explore the old town both north and south of the hotel, and quiet even though the room was above a bar. We didn't hear sounds from that once inside the room, just a faint smell of cigarettes wafting up the stairs. The room was really comfortable with good quality furniture. There is a great supermarket nearby for picking up breakfast each morning. We hadn't realised there was the option to extend the use of your key card so that you could store luggage in the building after room checkout - that's worth knowing and arranging in advance. I would stay again and would recommend this place to others.