The Yanné, Onsen Hotel

Nothing

Kids play area was closed Gym was closed No restaurants

It was very clean and the service was excellent. It is the best I received so far. Jeremy was kind and polite. Offered good advice when asked.

The onsen is special. Rare in malaysia to find good onsen

Free Parking is a distance from the hotel.

Peaceful, not rowdy or crowded place.

Can have more meal option

The hotel staff Jeremy and Tracy were very friendly and helpful and they were always accomodating to our requests. Likes the rooms near to our family members as we are Big family with 6 kids and my brother had 4 kids.

There is no breakfast in hotel as no room service too. No varitey of food área nearby. Not much choices. Have to Drive down or take the shuttle bus down.

There's a building under construction beside the property. At night, you can hear them banging away. The doors aren't keeping the noise from the corridor out. Our room had this issue with the aircon ticking loudly, which I complained about but have been dismissed by the management as "normal operational characteristic". Haven't had much good sleep during our stay. Getting to and from attractions at Genting Highlands can be inconvenient because the bus shuttle goes only once per hour. There are a few restaurants to choose from which is unsatisfactory. The options are decent enough but the price is quite steep for what you get, which is understandable given that the area can be logistically challenging. There's no room service, nothing in the in-room fridge, there's not even a telephone as all communication with the property is done through Whatsapp which isn't as bad as it seems, given that there isn't room service anyway and they are responsive. If you are looking to work remotely, the internet holds up but it's definitely below 20 Mbps. Overall, I wouldn't recommend it if you want convenience, being able to explore the main areas of Genting Highlands, or like getting a good night's sleep. The property is more of a serviced condo rather than a hotel.

Nothing it just like an normal apartment not a hotel!

Onsen should be freely attend without any conditions such as cloth or timing. So, its is not flexible at all.