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9.4 / 10 Guest Rating

The St. Regis Kanai Resort, Riviera Maya

Paseo Kanai 15, Playa del Carmen, mx

The St. Regis Kanai Resort, Riviera Maya - main view

About the Property

Luxurious Beachfront Retreat

Exquisite Amenities: Indulge in the outdoor swimming pool, fitness centre, and garden. Enjoy fine dining at the restaurant, keep the little ones entertained at the kids' club, and benefit from room service and complimentary WiFi.

Elegant Accommodations: Unwind in rooms equipped with modern comforts like a flat-screen TV, safety deposit box, and coffee machine. Some rooms feature a kitchen and minibar, offering ultimate convenience and relaxation.

Exceptional Services: Take advantage of the ATM, concierge service, and currency exchange. Start your day with a delicious continental breakfast and explore the area with the help of multilingual staff at the 24-hour front desk.

Experience luxury at The St. Regis Kanai Resort, Riviera Maya. Book now for a memorable getaway.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

St. Regis Suite with Ocean View and Terrace - Photo 1
St. Regis Suite with Ocean View and Terrace - Photo 2
St. Regis Suite with Ocean View and Terrace - Photo 3
St. Regis Suite with Ocean View and Terrace - Photo 4
St. Regis Suite with Ocean View and Terrace - Photo 5
St. Regis Suite with Ocean View and Terrace - Photo 6
1/6

St. Regis Suite with Ocean View and Terrace

The spacious suite provides a mini-bar, a coffee machine, a balcony with sea views as well as a private bathroom featuring a shower.

105 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

St.Regis, Suite, 1 King, Ocean View, Terrace

Non-refundable
Room Only
20% OFF$1,121.34

$897.07

Includes taxes & fees
Deluxe King Room with Ocean View and Terrace - Photo 1
Deluxe King Room with Ocean View and Terrace - Photo 2
Deluxe King Room with Ocean View and Terrace - Photo 3
Deluxe King Room with Ocean View and Terrace - Photo 4
Deluxe King Room with Ocean View and Terrace - Photo 5
Deluxe King Room with Ocean View and Terrace - Photo 6
Deluxe King Room with Ocean View and Terrace - Photo 7
1/7

Deluxe King Room with Ocean View and Terrace

The spacious double room features a mini-bar, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

55 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Deluxe King Room With Terrace And Ocean View

Non-refundable
Room Only
20% OFF$748.69

$598.95

Includes taxes & fees
Deluxe Queen Room with Two Queen Beds, Ocean View and Terrace - Photo 1
Deluxe Queen Room with Two Queen Beds, Ocean View and Terrace - Photo 2
Deluxe Queen Room with Two Queen Beds, Ocean View and Terrace - Photo 3
Deluxe Queen Room with Two Queen Beds, Ocean View and Terrace - Photo 4
Deluxe Queen Room with Two Queen Beds, Ocean View and Terrace - Photo 5
Deluxe Queen Room with Two Queen Beds, Ocean View and Terrace - Photo 6
1/6

Deluxe Queen Room with Two Queen Beds, Ocean View and Terrace

The spacious double room features a mini-bar, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

55 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Deluxe Guest Room, 2 Queen, Ocean View, Terrace

Non-refundable
Room Only
20% OFF$748.69

$598.95

Includes taxes & fees
Grand Luxe Queen Room with Two Queen Beds, Ocean View and Plunge Pool - Photo 1
Grand Luxe Queen Room with Two Queen Beds, Ocean View and Plunge Pool - Photo 2
Grand Luxe Queen Room with Two Queen Beds, Ocean View and Plunge Pool - Photo 3
Grand Luxe Queen Room with Two Queen Beds, Ocean View and Plunge Pool - Photo 4
Grand Luxe Queen Room with Two Queen Beds, Ocean View and Plunge Pool - Photo 5
Grand Luxe Queen Room with Two Queen Beds, Ocean View and Plunge Pool - Photo 6
Grand Luxe Queen Room with Two Queen Beds, Ocean View and Plunge Pool - Photo 7
1/7

Grand Luxe Queen Room with Two Queen Beds, Ocean View and Plunge Pool

The private pool is a top feature of this double room. Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features a mini-bar, a coffee machine, a safe deposit box, a flat-screen TV with cable channels, as well as sea views. The unit has 2 beds.

55 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Grand Luxe, Guest Room, 2 Queen, Ocean View, Plunge Pool

Non-refundable
Room Only
20% OFF$806.03

$644.82

Includes taxes & fees
Grand Luxe King Room with Ocean View and Plunge Pool - Photo 1
Grand Luxe King Room with Ocean View and Plunge Pool - Photo 2
Grand Luxe King Room with Ocean View and Plunge Pool - Photo 3
Grand Luxe King Room with Ocean View and Plunge Pool - Photo 4
Grand Luxe King Room with Ocean View and Plunge Pool - Photo 5
Grand Luxe King Room with Ocean View and Plunge Pool - Photo 6
1/6

Grand Luxe King Room with Ocean View and Plunge Pool

The private pool is a top feature of this double room. Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features a flat-screen TV with cable channels, a mini-bar, a coffee machine, a safe deposit box as well as sea views. The unit has 1 bed.

55 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Grand Luxe, Guest Room, 1 King, Ocean View, Plunge Pool

Non-refundable
Room Only
20% OFF$806.03

$644.82

Includes taxes & fees
Riviera Luxe Corner King Room with Ocean View - Photo 1
Riviera Luxe Corner King Room with Ocean View - Photo 2
Riviera Luxe Corner King Room with Ocean View - Photo 3
Riviera Luxe Corner King Room with Ocean View - Photo 4
Riviera Luxe Corner King Room with Ocean View - Photo 5
Riviera Luxe Corner King Room with Ocean View - Photo 6
Riviera Luxe Corner King Room with Ocean View - Photo 7
Riviera Luxe Corner King Room with Ocean View - Photo 8
Riviera Luxe Corner King Room with Ocean View - Photo 9
1/9

Riviera Luxe Corner King Room with Ocean View

Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features a flat-screen TV with cable channels, a mini-bar, a coffee machine, a safe deposit box as well as sea views. The unit has 1 bed.

55 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Riviera Luxe, Guest Room, 1 King, Ocean View, Corner Room

Non-refundable
Room Only
20% OFF$920.68

$736.54

Includes taxes & fees
John Jacob Astor Corner King Suite with Ocean View - Photo 1
John Jacob Astor Corner King Suite with Ocean View - Photo 2
John Jacob Astor Corner King Suite with Ocean View - Photo 3
John Jacob Astor Corner King Suite with Ocean View - Photo 4
John Jacob Astor Corner King Suite with Ocean View - Photo 5
John Jacob Astor Corner King Suite with Ocean View - Photo 6
1/6

John Jacob Astor Corner King Suite with Ocean View

Providing bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite provides a mini-bar, a coffee machine, a safe deposit box, a flat-screen TV with cable channels, as well as sea views.

159 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

John Jacob Astor, Suite, 1 King, Ocean View, Corner Room

Non-refundable
Room Only
20% OFF$1,493.98

$1,195.18

Includes taxes & fees
Vincent Astor Corner King Studio with Ocean View - Photo 1
Vincent Astor Corner King Studio with Ocean View - Photo 2
Vincent Astor Corner King Studio with Ocean View - Photo 3
Vincent Astor Corner King Studio with Ocean View - Photo 4
Vincent Astor Corner King Studio with Ocean View - Photo 5
Vincent Astor Corner King Studio with Ocean View - Photo 6
1/6

Vincent Astor Corner King Studio with Ocean View

Featuring bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. The spacious studio features a mini-bar, a coffee machine, a safe deposit box, a flat-screen TV with cable channels, as well as sea views. The unit has 1 bed.

55 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Vincent Astor, Studio, 1 King, Ocean View, Corner Room

Non-refundable
Room Only
20% OFF$949.35

$759.48

Includes taxes & fees
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 1
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 2
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 3
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 4
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 5
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 6
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 7
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 8
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 9
Deluxe Connecting Family Room with Terrace and Ocean View - Photo 10
1/10

Deluxe Connecting Family Room with Terrace and Ocean View

The spacious family room features a mini-bar, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower.

110 sqm
Sleeps 7
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Deluxe Connecting, Family Room, Ocean View, Terrace

Non-refundable
Room Only
20% OFF$1,637.3

$1,309.84

Includes taxes & fees
Grand Luxe Connecting Family Room with Private Pool and Ocean View - Photo 1
Grand Luxe Connecting Family Room with Private Pool and Ocean View - Photo 2
Grand Luxe Connecting Family Room with Private Pool and Ocean View - Photo 3
Grand Luxe Connecting Family Room with Private Pool and Ocean View - Photo 4
Grand Luxe Connecting Family Room with Private Pool and Ocean View - Photo 5
Grand Luxe Connecting Family Room with Private Pool and Ocean View - Photo 6
Grand Luxe Connecting Family Room with Private Pool and Ocean View - Photo 7
Grand Luxe Connecting Family Room with Private Pool and Ocean View - Photo 8
Grand Luxe Connecting Family Room with Private Pool and Ocean View - Photo 9
1/9

Grand Luxe Connecting Family Room with Private Pool and Ocean View

This family room's special feature is the private pool. Providing bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious family room provides a flat-screen TV with cable channels, a mini-bar, a coffee machine, a safe deposit box as well as sea views.

110 sqm
Sleeps 7
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Grand Luxe Connecting, Family Room, Ocean View, Plunge Pool

Non-refundable
Room Only
20% OFF$1,769.16

$1,415.33

Includes taxes & fees
Connecting Suite with Pool and Ocean View - Photo 1
Connecting Suite with Pool and Ocean View - Photo 2
Connecting Suite with Pool and Ocean View - Photo 3
Connecting Suite with Pool and Ocean View - Photo 4
Connecting Suite with Pool and Ocean View - Photo 5
Connecting Suite with Pool and Ocean View - Photo 6
Connecting Suite with Pool and Ocean View - Photo 7
Connecting Suite with Pool and Ocean View - Photo 8
Connecting Suite with Pool and Ocean View - Photo 9
1/9

Connecting Suite with Pool and Ocean View

Guests will have a special experience as the suite offers a private pool. Providing bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite provides a flat-screen TV with cable channels, a mini-bar, a coffee machine, a safe deposit box as well as sea views.

160 sqm
Sleeps 7
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

St. Regis Suite With Pool, Connecting Guest Room, Ocean View

Non-refundable
Room Only
20% OFF$2,181.94

$1,745.55

Includes taxes & fees
John Jacob Astor Connecting Suite with Ocean View - Photo 1
John Jacob Astor Connecting Suite with Ocean View - Photo 2
John Jacob Astor Connecting Suite with Ocean View - Photo 3
John Jacob Astor Connecting Suite with Ocean View - Photo 4
John Jacob Astor Connecting Suite with Ocean View - Photo 5
John Jacob Astor Connecting Suite with Ocean View - Photo 6
1/6

John Jacob Astor Connecting Suite with Ocean View

Offering bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite offers a mini-bar, a coffee machine, a safe deposit box, a flat-screen TV with cable channels, as well as sea views.

214 sqm
Sleeps 7
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

John Jacob Astor Suite, Connecting Guest Room, Ocean View

Non-refundable
Room Only
20% OFF$2,296.59

$1,837.27

Includes taxes & fees
Suite, 1 King Bed, Ocean View (Corner) - Photo 1
Suite, 1 King Bed, Ocean View (Corner) - Photo 2
Suite, 1 King Bed, Ocean View (Corner) - Photo 3
Suite, 1 King Bed, Ocean View (Corner) - Photo 4
Suite, 1 King Bed, Ocean View (Corner) - Photo 5
Suite, 1 King Bed, Ocean View (Corner) - Photo 6
Suite, 1 King Bed, Ocean View (Corner) - Photo 7
Suite, 1 King Bed, Ocean View (Corner) - Photo 8
Suite, 1 King Bed, Ocean View (Corner) - Photo 9
1/9

Suite, 1 King Bed, Ocean View (Corner)

1 King Bed1708-sq-foot individually decorated room, deck/patio with ocean views Layout - Separate dining areaRelax - Private pool and outdoor private hot tub; in-room massage availableInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch Smart TV with cable channelsFood & Drink - Espresso maker, minibar (fees may apply), and dining tableSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop workspace, laptop-compatible safe, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Doorbell and phone notificationEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

159 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerBathrobe

Caroline Astor, Suite, 1 King, Ocean View, Corner Room

Non-refundable
Room Only
20% OFF$1,379.31

$1,103.45

Includes taxes & fees
Grand Room, 2 Queen Beds, Ocean View (Private Pool) - Photo 1
Grand Room, 2 Queen Beds, Ocean View (Private Pool) - Photo 2
Grand Room, 2 Queen Beds, Ocean View (Private Pool) - Photo 3
Grand Room, 2 Queen Beds, Ocean View (Private Pool) - Photo 4
Grand Room, 2 Queen Beds, Ocean View (Private Pool) - Photo 5
Grand Room, 2 Queen Beds, Ocean View (Private Pool) - Photo 6
Grand Room, 2 Queen Beds, Ocean View (Private Pool) - Photo 7
1/7

Grand Room, 2 Queen Beds, Ocean View (Private Pool)

2 Queen Beds592-sq-foot individually decorated room, deck/patio with ocean views Relax - Private plunge pool; in-room massage availableInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch Smart TV with cable channelsFood & Drink - Espresso maker and minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, phone, and wet bar; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Doorbell and phone notificationEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

55 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerBathrobe

Grand Luxe, Guest room, 2 Queen, Ocean view, Private pool, Terrace

Non-refundable
Room Only
20% OFF$1,395.14

$1,116.11

Includes taxes & fees
Suite, 1 King Bed, Ocean View (Bathtub) - Photo 1
Suite, 1 King Bed, Ocean View (Bathtub) - Photo 2
Suite, 1 King Bed, Ocean View (Bathtub) - Photo 3
Suite, 1 King Bed, Ocean View (Bathtub) - Photo 4
Suite, 1 King Bed, Ocean View (Bathtub) - Photo 5
1/5

Suite, 1 King Bed, Ocean View (Bathtub)

1 King Bed1130-sq-foot individually decorated room, deck/patio with ocean views Layout - Separate dining areaRelax - In-room massage availableInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch Smart TV with cable channelsFood & Drink - Espresso maker, minibar (fees may apply), and dining tableSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop workspace, laptop-compatible safe, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Doorbell and phone notificationEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

105 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerBathrobe

Atlas, Suite, 1 King, Ocean View, Outdoor Bathtub, Terrace

Non-refundable
Room Only
20% OFF$1,150.03

$920.02

Includes taxes & fees
Suite, 1 King Bed, Ocean View (Terrace) - Photo 1
Suite, 1 King Bed, Ocean View (Terrace) - Photo 2
Suite, 1 King Bed, Ocean View (Terrace) - Photo 3
Suite, 1 King Bed, Ocean View (Terrace) - Photo 4
Suite, 1 King Bed, Ocean View (Terrace) - Photo 5
Suite, 1 King Bed, Ocean View (Terrace) - Photo 6
Suite, 1 King Bed, Ocean View (Terrace) - Photo 7
Suite, 1 King Bed, Ocean View (Terrace) - Photo 8
1/8

Suite, 1 King Bed, Ocean View (Terrace)

1 King Bed1130-sq-foot individually decorated room, deck/patio with ocean views Relax - In-room massage availableInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch Smart TV with cable channelsFood & Drink - Espresso maker and minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Day bed, laptop-compatible safe, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Doorbell and phone notificationEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

105 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerBathrobe

Caroline Astor, Suite, 1 King, Ocean view, Corner room, Terrace

Non-refundable
Room Only
20% OFF$2,393.1

$1,914.48

Includes taxes & fees

Guest Reviews

9.4
Exceptional124 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the stunning property.

Categories

Cleanliness8.4
Service10.0
Location9.4
Room Quality9.4
Amenities9.4
Value for Money8.9
Food and Beverage9.9
Overall Experience9.9

Select topics to read reviews

B
BrentusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Beautiful Resort with Impeccable Service"

10.0

Beautiful contemporary hotel located in a mangrove forest next to the Caribbean Sea. It feels like you’re walking around a modern art museum. The rooms are well-designed all with private terraces and ocean views. The food and service at the restaurants Riviera, Toro and Chaya is fantastic.

Not the nicest beach and during summer there is a lot of sargassum (seaweed). It’s also pretty isolated if you want to go do other things it’s a 15 minute drive to the main highway.

Helpful?
C
ChristinausUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0
Helpful?
M
Max urenda usUS
Verified booking
family_with_children
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0
Helpful?
S
SandeepusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0
Helpful?
K
KatiecaCA
Verified booking
family_with_children
Standard Room
Stayed in Mar 29, 2026

"Exceptional"

10.0
Helpful?
M
MatthewusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Excellent"

10.0

Loved the place - grounds were gorgeous. Staff was also top notch. Toro was just a killer restaurant. We loved our stay.

Helpful?
A
ARIZBETHmxMX
Verified booking
couple
Standard Room
Stayed in Dec 5, 2025

"Excelente opción en Playa Del Carmen"

9.0

La comida muy buena y atención de la gente

QUISIMOS CAMBIAR SE FECHA Y NADIE NOS DIO ATENCIÓN.

Helpful?
G
GusUS
Verified booking
couple
Standard Room
Stayed in Nov 19, 2025

"Fantastic property with stunning surroundings"

10.0

Stunning

Nothing

Helpful?
9
98laurene
Verified booking
Family
Standard Room
Stayed in Nov 5, 2025

"Family Vacation"

10.0

We just returned from 5 days at St Regis Kanai and were blown away. Thalia at the front desk was so welcoming upon check in and check out as well as the bell staff. Our butlers Elipidio and Jesus went above and beyond to make sure our dinner reservations were booked and even decorated my mom's room for her birthday which was extra special. Melissa at Chaya was so accommodating every morning for breakfast and we enjoyed spending the day relaxing at the pool and beach where Marco, Eric and Raul were so attentive. We enjoyed the nightly sabrage at the St. Regis bar and were warmly welcomed with great service from Angel. Everyone greeted our 3 year old by name daily and accommodated all the smoothie and snack requests. The property is beautiful and the food is amazing, but the staff is really what makes this place special. For dining we loved Toro and Kitchen at the Edition.

Helpful?
H
handhosusUS
Verified booking
Couples
Standard Room
Stayed in Oct 17, 2025

"A beautiful modern resort"

10.0

We had decided to try something different and really enjoyed this resort. The service and food were great. We pretty much stayed at the adult pool most of the time, but we had a ground floor with a plunge pool and that was very nice. However, if you are on the ground level, beware of keeping your door open even a crack. We had some visits from a family of raccoons one evening we decided to sit outside for dinner. The next night we had room service inside, but left the door open a bit and they almost made it in! That would have been not good!

Helpful?
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