Elluk East Studios

The location

Service , smell in the bathroom, air conditioning not working , no bin in the bathroom.

Absolutely terrible experience – do NOT recommend Eluk East Studios in Port Vila. First of all, the bathroom didn’t even have a bin – which is just basic hygiene. Worse, there was a horrible sewage smell coming from the bathroom the whole time we were there. The glass back door was broken, and the air conditioning did not work at all in the tropical heat – totally unacceptable. Their so-called laundry service is a joke. The washing machine barely cleaned our clothes – we had to rewash everything once we got home. We only asked for new towels once (after going to the river), and now they’re using that as an excuse to refuse to refund our 20,000 vatu bond, claiming the towels were “too dirty.” Seriously? Isn’t it the hotel’s job to provide fresh towels when guests need them? To make it worse, they’re accusing us of breaking a window in the children’s room, when in fact the window already had issues on one side when we arrived. We double-checked everything before leaving – nothing was broken. Same goes for the toilet seat – it was already loose and moving when we got there, and now they’re blaming us for damage we didn’t do. This place is poorly managed, dishonest, and completely unprofessional. Save yourself the trouble – stay somewhere else. One star is being generous.

Property felt secure

No hot water in shower, no rubbish bins in room, wanted to hold more for a security deposit than what the room cost was (no other properties, five others in total, that I booked in Vanuatu asked for a deposit at all for reference)

We really enjoyed our stay at Elluk East Studios. Everyone was very friendly. It is good value for the price. Would recommend!

The staff were very friendly. The room was super.

There was no cutting board and chopper. The air con was not working to well.

Best location to get away from work and people and just enjoy the quietness of the area. Highly recommended for getaway stays.

Just work on the shower. Mainly the hot water showers.

The good: Clean. Nice furniture and appliances, feels modern. Nice staff, very friendly. Nice food options next door. Strong air conditioning. The not so good: Hot water didnt work our entire 3 night stay. Very cold showers. Finally on the last day they came to fix it, hours before checking out, which was useless since we didnt need to shower anymore, and actually inconvinient since they asked for my help, made noise, and flipped on random switches, taking up our last couple hours. The google maps link on the expedia page is wrong, leads you somewhere in north port villa. Lost bus fare there. Washing fee expensive (compared to other places ive stayed. I. E Nasama is free, Lagoon Gardens is free, Pacific Paradise 300 VT, etc.) and was told the clothes would be folded and brought to our rooms but we ended up having to grab and fold them ourselves and was still charged full price (1000VT)

Je recommande à tous cette hébergement Nous avons été très ravi de passer une semaine là bas, le personnel est très accueillant, l'endroit est très calme, la propreté des lieux rien à dire.