Royal Square Hotel - NEC & Birmingham Airport

Small but does the job very clean and comfortable

Quite suburb hotel, 10min bus ride to Birmingham international airport. Great for early morning departures. Lovely garden to relax in, staff couldn’t have been more helpful.

Nothing

The staff were very receptive and readily offered support throughout

There was moulds on the bread served for breakfast. They seem to have kept it for a longer time and they didn’t check and served to me. And it seems too far from the Town Center of Birmingham and so ordering things like food was relatively very expensive

The staff was very friendly and helpful

The room was not in the ground floor, which we requested anc was very small and hot!

The Hotel was clean in all areas and location not too bad to NEC, staff did smile, but unfortunately this is all the good i can say about this place.

While clean, whole hotel needs a refurb very dated feel. Staff while friendly, but their organisation needs to much improved, way to many bits of paper needed for when you have modern day computers, so dup paper was filled in. No cutlery offered for our main meal! Missing light bulb in room, toilet required multiple flushes to remove even just paper in it!

All good

N/A

The property was clean and staff were pleasant

I was served the wrong meal and my drink had been forgotten. The shower didn’t work so had to have a strip wash as was very hot in room and no air conditioning.

Old style house converted into a hotel, only £8 in a taxi away from hotel. Check in desk closes at 11pm. But you can buy beer for £10 a bottle until 11.30. Left too early to try the breakfast

Floor boards run out to corridor so anyone else arriving late or leaving early can be heard in room. No bedside light, so main room door side switch only