Host & Stay - The Whitby Pearl

Location and bedroom view

Not clean No instructions on how to use anything No welcome pack Broken furniture

The main bedroom was especially nice, with a great view of the ocean. The apartment was clean and functional. It was easy to walk to the front, and meander along the promenade, and was only a 10 minute walk to the middle of the town.

Parking was tricky, as we were there at the height of the season. The day we arrived, we had to drive around for 10 minutes before we found a spot, a 15 minute walk away. The system in Whitby is odd. During the daytime, tourists with parking permits can only park in one place for three hours. This is not the fault of the property, though, as it’s the same for all holiday accommodation here, except places which have their own car park. The day we found a parking spot in front of our flat, a neighbour told us we were taking spots from people who lived in the area, and threatened to call the police, even though we were parked legally!

Good location with free parking

Bedroom drawers had hairs left in them in both rooms and dusty behind wardrobes and drawers Window in double bedroom was only on one hinge, so definitely unsafe to leave open when we tried it, so room was too warm to be able to sleep properly. The bedroom with the single beds had a blind on the window that was so light in colour that it didn't make the room dark at all, so made getting to sleep difficult . One small toilet roll only for 3 guests for 4 nights! Was not made aware that the apartment was on the 4th floor but they knew we were bringing a dog. He could get down the stairs but had to be carried upstairs every time by my son!

Nice location with sea view, good size room except bathroom. Free parking ticket

Stairs if on higher level. Small bathroom. Free parking nearby is a bit hit and miss, especially weekends but plenty of padded parking if needed.

Good location

Bathroom sink was very small - would have been easier to use if only a mirror above it, not a shelf - maybe put small shelves next to the shower Only one toilet roll, nothing in the cupboards to make us feel welcome - usually there's a bit of tin foil, washing powder, welcome pack...... There was an error with the parking permit where we only had 4 days of permit for an 8 day stay. This took endless communication over 5 days to resolve - we gave up on day 5 having followed their instructions to remedy the situation, to no avail - only to find a pass had been placed in the lock box on the Thursday or Friday at the end of our stay - with no communication to confirm that this had happened. As a result we had to pay 4 days of long stay parking - not great! By the end of our communication it was apparent that we were talking to AI as words like 'parking pass' were not understood. Re health and safety: the carpet on second stairs from the flat is coming loose. Also, we discovered that if you lock the flat door using the key anyone inside cannot open the door! (some of our party went to bed early while others went out for a walk, locking the door behind them for the security of the family who were sleeping. We consider this a serious and issue that should be remedied immediately.

The property was clean and well presented, also furnished with everything you would need to make your stay feel like home.

Previous reviews mention the stairs but the view more than makes up for it and we didn’t have any dislikes.

Bedrooms were fine with good views front & rear

Parking was an absolute joke, Took the enjoyment out of the holiday a little because it's such an issue trying to find somewhere to leave our car within sensible walking distance from the apartment. Did not appreciate the four flights of stairs to the apartment situated at the top of the house, will not be staying in that particular apartment again!!