Host & Stay - The Whitby Pearl

Cleanliness Value for money Short walk into town Comfortable

Storm Darragh hit the weekend we were there. It drove rain through the master bedroom window and was also very draughty. I think the window needs looked at. I did report this.

Location was good

We could have been told that it was on the 4th floor with no elevator and that the bathroom was so tiny you could hardly move in it. the property was tired and run down probably because it was on the market for sale.

The view was good

good location. very clean ,comfortable and well equipted.

could have done with a parking permit. Even though apartment was next to a large car park ,unless you got there early there were no spaces left. Parking in Whitby is a nightmare !!

Heating was nice when you came in from the cold

No wi-fi working all holiday, needs a refurb, especially shower room, sink so tiny could hardly have a wash in it, up 6 flights of stairs which was not mentioned, do not book if you have mobility problems as my partner has. Kettle dented, only 1 cup out of 5 not chipped. Just little things but you expect breaks to be home from home or better. Didn't let it spoil our holiday tho.

Location , nice and homely feeling

The stairs to the apartment

Property was ok. Very small bathroom

The property added a security deposit of either £200 with a £10 handling charge, or a £25 charge, non refundable AFTER booking a non refundable stay and with a clear notice on booking that all charges and fees were included. The management only tell you of these charges two days before arriving, making it very difficult to change or cancel. I’m sure this is illegal and I will take this up with BOOKING.com