Savoy Hotel

All good stay there 100 times

After reading terrible reviews on other websites (i booked before i found the reviews) i was worried for our 2 night stay here. However, we were pleasantly suprised. There was no musty bad smell upon entering. It was clean and tidy. The guy at the desk was pleasant and helpful. We had the family room with sea view and it looks like it had been recently renovated and modernised. It was basic but thats all we needed. Shower, wifi and tv worked well. Bed was comfortable. Our only issue was the constant slamming of doors from other guests during the night, although this isnt the hotels fault!

Easy

This is a 2* syate jotel fully reflected in ots price. Part of the H&H group. Booked via Hotels.com and problems weeks before we arrived. Clearly H&H had been hacked. I received 2 WhatsApp messages from S American countries, with my name, booking ref and dated. Looked genuine asking me to register my card to secure booking, 'no number would be taken'. Firstly this hotel has no contact number, after digging around i was able to message their contact centre. The non English person was fully aware of what was going on, i wonder is the Data commissioners office was informed. No proactive contact from H&H or Hotels.com. Probably run by a Turkish company and staff as on arrival the chap was not very talkative and remained alloof. No lift and we had room on 2nd floor, number 14. They have a lift but its bust. With a wave of his arm, parking was around the side/back. Covered in rubbish and a lot of broken glass. Room was stud walls so you could hear everything outside, cheap room, cheap guests. Opened the door and it it smelt, improved once you pulled back the curtain to the bathroom area and a 2nd one to the window. Improved with a change of air. Toilet and wash basin in a very cramped room. Bed has 1 soft pillow per person. 1 power socket by door with long extension lead across wall to TV. TV has no connections and only online services available. Kettle had to be put on chair to make a connection, or unplug TV. Bed was clean, room was clean, which raised it from Terrible to Poor.

Everything was ok

When we first got there nobdy was around. I didn't like the shower beiin the bedroom .Tne bedroom and bathroom could of done with a lick of paint. The bed was comfortable and clean .

Receptionist took ages to acknowledge we were there he was also video calling with someone . Room was clean and tidy . The shower did not work

Old and smelly very noisy people slamming doors shooting at 1am in morning nobody around staff wise to complain had to be moved shower was broken other room light fitting on wall was flicking was lose faulty booked 2 days came home after one night nothing like photos would never stay there again

We got there after booking they rang us countless times even at 930pm to ask if we was still coming must of been at least 6times they rang us then once we got there they couldnt find the booking must of been at least 20mins we was waiting at the entrance but seemed to find the booking.ive stayed at a lot of hotels but never in my life have u ever had a hotel.ring me 6times to confirm i was comi g even after i had payed for it.its a simple b&b so dont expect much one thing i will.say is i had the best sleep in years simple tea& coffie and telly works the lights were dangerous i will have to say as i had kids and kept sparking but view was nice .

Nothing