Regal House Hoang Van

Giường ngủ chuẩn khách sạn quốc tế, ngủ ngon lắm Sạch sẽ Nội thất hiện đại Nhân viên thân thiện

Large beautiful room with an excellent Thai restaurant on the hotel's ground floor and Korean BBQ restaurant next door. There is a walking street with vendors across the street at night time. Beach is 5 minute walk away. Overall, had a good stay. It's a bit far from the town centre but there's two beautiful beaches on your doorstep. The walking street was an added plus.

Although it states that there's an indoor pool and even shows it in the photos, there was none and the staff didn't know much about it, apart from pointing to a place down the street. Be aware the area is also still being built so a lot of building work going on in the area. I don't know how much noise this makes as we went during a national holiday when there was no work being done and it didnt affect our stay

Bữa sáng ít món nhưng ăn vừa miệng

Xung quanh nhà cửa chưa hoàn thiện xong nên khung cảnh còn chưa đẹp lắm

Absolutely do not stay here. First of all we booked the Regal Suite, but instead were given a shared apartment. Thankfully, no one else was staying in the second bedroom at the time, but that’s beside the point — we did not book a shared space, nor were we informed or offered any discount for the downgrade. This was not a suite by any means. Around 2:30am, my boyfriend turned on the light and saw a cockroach in the room, which he killed. About 10 minutes later, he saw another one crawling on the floor. At this point, he woke me up. As we moved our backpack and clothes off the floor, we found three more cockroaches crawling in and around our belongings. That’s five cockroaches — completely disgusting and unacceptable. We immediately went to reception to explain what happened. The staff member came to inspect the room, told us he only seen one cockroach and then asked if we would just sleep in the other bedroom next door, — still within the same shared apartment. I tried to explain that cockroaches come out in the dark and that we had already killed five. He didn’t speak much English, and we were not offered a different room, only the other bedroom in the infested unit. I requested a full refund of 2,700,000 VND, but was only given 500,000 VND. At 3am, exhausted and frustrated, we accepted it just so we could leave and try to salvage the night. Still, this was a clear case of uncleanliness — a cockroach infestation is serious and should not be ignored. We had to get back on our bike and find a hotel in the middle of the night. Thankfully, we found the Gold Coast Hotel down the road, where we were welcomed warmly and finally got a clean, comfortable night’s sleep. If this review stops even one person from booking here, I’ll feel a little better about the money and sleep we lost. This was not the room we paid for, it was not clean, and the way it was handled was completely unacceptable. Avoid this hotel at all costs.

The furniture, staff

Very nice hotel. Modern room with large bath. Аlso very delicious breakfasts!