avid hotels - Odessa Northwest by IHG

The remote to the tv.

Nothing room was horrible and noise was also herd through walls.

Nothing room was horrible and noise was also herd through walls

The hotel was clean

Hard to get to

Location, aesthetic, room

I wasn't allowed to bring my dog into the hotel to stay with me and had to have a family friend in the town watch her.

The staff greeted us in a friendly manner, but then went silent when computer was slow to log onto for our check in. When I didn’t receive any reason for the delay, I asked if someone would let us into our room, and we could pick up our keys later. Answer was that wasn’t possible. I was frustrated and could have been more patient had she explained why it was taking so long. Two more check-ins had to wait while 2 staff members sat at a table within earshot, apparently finishing their break.IM A RETURN guest, but was disappointed this time, as elevator and tvs weren’t working. Neither did the ice maker nor water fountain. (Tv worked Tuesday morning) The staff did find a room for us on the first floor, which we appreciated.

Small hotel

Elevators not working, tv not working Front staff not very helpful or concerned about inconveniences