Serenity Resort & Residences Phuket

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Litt dårlig utvalg av frokost. Sengene var litt harde

Very good gym for a hotel, the pool by the side is gorgeous and they have great common areas. We got upgraded from a cabin since our shower was not working for free without much fuss.

The room we booked (cabin) we felt was a bit small for the price. The room was very comfortable and better value for money

Ich mochte die Atmosphäre sehr. Ausserdem war die Anlage sehr schön mit dem Pool und dem Fitnesstudio.

Nichts

Lovely views

Unfortunately the staff at the restaurants/pool made the stay uncomfortable. As soon as something was ordered we wherepressured with a bill, by not just one staff 2-3 staff members, they where very over the top when it come to eating or ordering like they where worried about someone not paying £2 bill, even asked on check out to clear balance which was already cleared. Becomes very annoying and felt like they are pests

Premiumapartement war super und ein toller Ausblick

Baulärm war manchmal nicht okay

Die Anlage und der Pool des Hotels ist wirklich sehr toll. Das Frühstück war fabelhaft und hat keine Wunsch offen gelassen. Es gibt verschiedene Aktivitäten, die angeboten werden z.B. Kinoabend am Strand, Yoga, Tanzkurs (meistens kostenloser). Die Lage ist okay und eher für einen ruhigen Urlaub gedacht. Es gibt fußläufig kleine Supermärkte, Rollervermietung und einzelne Restaurants. Für den Strand und Sonstiges ist man auf Taxis angewiesen.

Das Konzept der Cabana Zimmer ist ganz nett, allerdings waren die Zimmer eine wirkliche Katastrophe. Das gebuchte Zimmer war in unserer gesamten Thailand Reise am teuersten und leider auch das schlimmste. Das komplette Bad ist verschimmelt, die Böden sind lose und die Nebentür lässt sich nicht ganz anschließen. Für einen längeren Aufenthalt unbedingt ein besseres Zimmer buchen.

Massen Betrieb. Wasser (Meer) schmutzig. Schwimmen im Meer unmöglich

Lovely pool area. Check in staff were very nice. Rooms were very clean and maintained

The shared bathroom could be accessed by everyone So difficult to get in there at times if you were in a small dorm that had no bathroom. Especially if someone was in the shower and you needed to use the toilet as they were combined. Also it was often dirty as so many people were using one toilet. Service at the restaurant was hit and miss but included a 10% standard tip. WIFI was poor in certain locations around the site