Doubletree By Hilton Varanasi

Room size good , overall aura of the hotel good , pool view good

Once I arrived at the hotel with my family and children, there was no one available to assist with our luggage or guide us with parking the car. The lack of support upon arrival made the experience awkward and disappointing. Additionally, the check-in staff seemed uninterested and inattentive, almost as if they were in a resting mood. The incorrect billing during checkout further reflected poor management and unprofessional service

property is good,rooms are also clean but the location of this property is not good. the approach road is very crowded.

location of the property

There was nothing to be praised because all your staff are fraud.they say something and provide something else . Wrong commitment from the staff

Staffs

The staff at reception desk and in restaurant

Pool dirty. Can only order a la carte as room service, can’t consume in restaurant. Room was not cleaned in 3 days of stay. Lifts super slow and insufficient for hordes of mostly Indian wedding guests.

Over all good, missing green belt

Ambience, small pool, small hotel

Breakfast was too good. Specially Chef Sheikh was very good & took excellent care of us. Also food preparation was very good. Really enjoyed the breakfast

Nothing as such

Ambiance

Check in process is poor

Hotel molto bello. Camere molto grandi e pulite. Ristorante disponibile ed anche con servizio in camera per cena. Personale molto gentile.

La struttura è ottima. Per andare ai ghat si può utilizzare uber che è molto economico a Varanasi. A piedi e la sera è un po’ difficile da raggiungere.