2ndhomes Modern & Central 1BR Top Floor home

Kylmä, ei kotoisa niin kuin kuvissa näkyy. Ja aivan kamalassa kunnossa. Olimme yhden yön ja vaihdoimme hotelliin.

Tv too small, windows not airtight , no micro wave , lift is fricky old and scary, every other thing ok

The area is close to center

When I get my 200€ money back ???? Think you didn’t mentioned clearly in booking First time in my life I put 200€ in advance and more of all you didn’t say it clearly at booking I felt as a blackmail If you do not deposit 200€ more you not staying that’s an insurance First time I pay one … a week past my money didn’t came back to my account

Location+

Booking was made for 3 persons. Bedlinen was DIRTY, not changed, on the bed. Towels only for 2. I called to customer service and only service available was recorded message with info to contact via mail. I sent photos via mail and after several several mails got answer that they make refund of cleaning fee. I was not content with this solution. I asked at least ten times about refund but got only automatic message that they read mails later and I will get answer later. Only after contacting Booking customer service I got answer. Also mattress pad, pillows and blankets were disgustingly DIRTY. Never seen so dirty ones before. Cannot recommend to anyone.

Locstion: close to central station

Terribly complicated process of check-in before you get any information how to access apartment. Lack of proper response by hosts in case I needed help. No telephone number to reach someone in case I needed help - and I did.

The location of the apartment is great. It's a few minutes to the center and the tram stop is just across the street. The apartment was clean and the equipment was sufficient.

There was no a washing machine and had to wash my clothes by hand in the small sink in the bathroom (my stay in Helsinki lasted a week). There was no a drying rack, but there was a radiator in the bathroom that heated, so I could quickly dry the laundry. The bathroom and toilet are separate, which can be a challenge for people who wash themselves after the toilet. There was a bidet sprayer in the toilet, but toilet was very small so it was difficult to use. I missed cleaning products in the bathroom and a squeegee in the shower. Contact with the host is only possible via text message, which was a bit inconvenient.