Nueve 25 Hotel Boutique

Wow! This property is incredible. From the moment you walk in, you’re greeted by the stunning terrace. Upon our arrival, the staff welcomed us with warmth and friendliness, making us feel genuinely cared for rather than just another guest. Although we arrived before check-in time and our room wasn’t ready, they promptly communicated with the cleaning staff, and within minutes, our room was prepared. The rooms themselves are beautiful, and we loved that each one is named after a precious stone—it adds a lovely touch. During check-in, they offered to communicate via WhatsApp, which I didn’t think I’d need. However, when I requested the menu for the in-house restaurant, they quickly sent me a PDF. I also asked for items like a toothbrush and toothpaste through WhatsApp, and they arrived at our room within minutes. We ordered room service and were pleasantly surprised that we weren’t limited to dinner options; even late at night, they offered us breakfast. Everything was perfect! The restaurant serves delicious food, and all the staff are incredibly friendly, professional, and attentive. If I return to the area, I will definitely stay here again. I absolutely loved it!

Quick check in and friendly staff

What a great experience. Centrally located to everything. The staff were absolutely amazing. Jade at the front desk was a gift from above. She helped us with all our questions. Highly recommended from 2 world travelers. Thanks again N25 for the wonderful stay. We’ll be back.

Beautiful facility! Wonderful rooftop for dining with a terrific view. Location was terrific! Wonderful toiletries and bed. Very accommodating staff. In walking distance to many great sites and restaurant. Worth the cost. Highly recommend!

Amazing staff and hotel

The location of this hotel is perfect. This property was perfect our family of four. The rooms were very spacious, clean and comfortable. The staff very kind and helpful. We requested a late checkout which was honored until 1pm the time after that was at a reasonable charge since e needed the room until 6:30pm.

This hotel is in a perfect location. The staff is amazing and the rooms are immaculate.

This place is new and beautiful. Recommend this place. Service was great. The manager help us with our luggage to our next place of stay. They really take care of you. The only thing I do have to point out is that the restaurant and bar are very expensive. Other than that. Great place

I liked everything

I was just for one night, went for a concert. It was pricy for the kind of experience, really. Not even a night visit to check that the room was lovely before I came back from the event, like I've experienced in other hotels. But what really throw my off, was that they charged the room to my card without notifying me ahead, even when I specified that I was going to pay directly at the hotel. Other than that, it was a pretty average experience. Some of the staff are great, others not so much early in the morning. The best thing was the location, very near to where all the magic of Guanajuato takes place. Thank you!