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8.3 / 10 Guest Rating

Novotel Puerto Montt

Juan Soler Manfredini 81 Los Lagos, Puerto Montt, cl

Novotel Puerto Montt - main view

About the Property

Stunning 4-Star Hotel in Puerto Montt

Luxurious Accommodations: Novotel Puerto Montt offers a comfortable stay with a 24-hour front desk and free WiFi for guests to stay connected throughout their visit.

Delicious Buffet Breakfast: Start your day right with a delicious buffet breakfast available every morning at the hotel, ensuring you have the energy you need for a day of exploring.

Convenient Location: Situated near key attractions such as Pablo Fierro Museum and Lutheran Temple, Novotel Puerto Montt provides easy access to popular destinations, making it the ideal choice for your stay in Puerto Montt.

Book now to experience the perfect blend of luxury and convenience at Novotel Puerto Montt.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Pets allowed
Safety deposit box
Sauna
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). When traveling with pets, please note that an extra charge of CLP 20.000 per pet, per stay applies. The parking is located in Mall Paseo Costanera, the hours of operation are from 07:00hrs to 20:30hrs, outside these hours should contact the hotel reception. In case of loss of parking ticket, the cost must be borne by the customer.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room with Two Double Beds - Photo 1
Superior Room with Two Double Beds - Photo 2
1/2

Superior Room with Two Double Beds

This quadruple room features a sauna. Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides a flat-screen TV with cable channels, a seating area, a safe deposit box and a dressing room. The unit offers 2 beds.

34 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerRefrigeratorDesk

Superior Room with 2 Double Beds

Non-refundable
Room Only
20% OFF$80.56

$64.45

Includes taxes & fees

Superior Room with 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$103.48

$82.78

Includes taxes & fees
Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
1/4

Standard Double Room

This quadruple room offers a sauna. Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides a flat-screen TV with cable channels, a seating area, a safe deposit box and a dressing room. The unit offers 2 beds.

34 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerRefrigeratorDesk

Standard Room with 1 double bed

Non-refundable
Room Only
20% OFF$74.35

$59.48

Includes taxes & fees

Standard Room with 1 double bed

Non-refundable
Breakfast Included
20% OFF$97.33

$77.86

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
1/5

Standard King Room

This triple room's standout feature is the sauna. A seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious triple room. The unit offers 1 bed.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerRefrigeratorDesk

Standard Room 1 King Bed

Non-refundable
Room Only
20% OFF$74.35

$59.48

Includes taxes & fees

Standard Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$97.33

$77.86

Includes taxes & fees
Superior King Room - Photo 1
Superior King Room - Photo 2
Superior King Room - Photo 3
Superior King Room - Photo 4
1/4

Superior King Room

The double room features a balcony. The unit offers 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)

Superior Room with 1 King Bed

Non-refundable
Room Only
20% OFF$80.56

$64.45

Includes taxes & fees

Superior Room with 1 King Bed

Non-refundable
Breakfast Included
20% OFF$103.48

$82.78

Includes taxes & fees

Guest Reviews

8.3
Excellent3323 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.7
Service8.7
Location9.2
Room Quality7.2
Amenities8.7
Value for Money8.5
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

C
CristianclCL
Verified booking
family_with_children
Standard Room
Stayed in Jun 13, 2026

"Excellent"

8.0

Ubicación excelente

Camas poco cómodas. Servicio de restaurant solo comida recalentada por las tarde-noche, nada preparado a solicitud.

Helpful?
I
ignacio clCL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Ofrecer , cobra y no cumplir"

4.0

Desayuno y limpieza

Solicite y pague un cama extra grande y me otorgaron una cama chica de 1 plaza , Reclame el dia de ingreso por teléfono ya en la habitación y me respondió el recepcionista de Manera sarcástica si es que me gustaba o de lo contrario me cancelaba la Reserva , creo que ese tipo de situaciones no deberían suceder , al momento de retirarme del hotel le solicite factura a la señorita recepcionista la cual la realizo y le informe el echo del cambio de cama el cual yo pague y su respuesta fue lo veré con mi jefatura, encuentro una burla para uno como cliente son claramente cosas que no deberían suceder con Novotel no es primera ves que me e alojado ahi , y la próxima ves si sucede lo pensara 2 veces. Saludos y buen día!!!

Helpful?
R
RoaclCL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0
Helpful?
C
cristianclCL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0

todo

nada

Helpful?
J
JorgearAR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0

El echo de estar en el mismo centro comercial te facilita mucho todo y no hace falta sacar el vehículo del estacionamiento, tranquilamente se puede mover en buses o huber, genial todo

No tengo comentarios negativos al respecto

Helpful?
M
MilciadesclCL
Verified booking
extended_group
Standard Room
Stayed in Jun 12, 2026

"Un hotel de la cadena Accor algo diferente"

5.0

Desayuno Habitación Limpieza La atención de los chiquillos del restaurante turno noche y am durante mi estancia fue muy buena.

Al realizar el check in la atención fue regular y exigieron un abono adicional de 100.000 pesos, situación que no fue informada al momento de realizar la reserva. No hay room service Al bajar al restaurant en la noche, no había casi nada de lo indicado en el menú. No había gorro para cabello en los baños

Helpful?
M
MoragaclCL
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Muy buena"

10.0

Cercanía y acceso al mall

Nos tocó una habitación con mal olor, pero lo solucionaron de inmediato

Helpful?
G
GabrielarAR
Verified booking
family_with_children
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0

Está en el mall! Eso es súper cómodo

Helpful?
M
MiguelclCL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Bien bien"

10.0

Exelente ubicación desayuno y alrededores

Helpful?
P
PabloclCL
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Un excelente hotel con una vista privilegiada"

9.0

El tamaño de la habitación es súper grande. Muy bonita la vista a la bahía. La ubicación muy céntrica y con un mall en los primeros pisos son sin duda son de las cosas destacables !!!! Me encantó

Helpful?
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