WoodSpring Suites Bellflower - Los Angeles

I liked tht the property was very clean

I didn’t like the morning staff very nasty attitude

The price.

The ridiculous amount of trash overflowing the dumpster and the surrounding area. The fact that its more like a housing unit than a hotel.

The bed was a frame with a mattress. Didn't make for a restful sleep. We were 2 adults with only 1 hand towel and one bath towel. No wash cloth. I used my own towel. The lobby was dirty and the floors needed to be moped especially by the elevator they were sticky. Seems like lots of active going on inside as well as outside. It's a shame because its not old. Check out was closed. We were told to place the key under the desk cover 9:30 am. Location is great off the frwy. That's it.

Towel was not clean

Nothing everything about this property was a nightmare. Worst experience staying in hotel in over 15 years.

Staff is rude, worst customer service. They will close down reception desk just to avoid helping guest at the property. Couldn’t get fresh towels but the worst they wouldn’t provide toilet paper, when asked if we could get a roll they said they couldn’t provide us with one.

Nothing

Beds very low to the floor and very uncomfortable. No ice machine in the entire facility. Front desk closed in the morning.

The location

I was here prior and the kitchenette came with dishes/pot n pans. This time around I was told to purchase dishes but unfortunately none were available to buy. Who is walking along carrying dishes with them? I found have paid an extra 30 bucks and went to The Residence Inn. Even The Extended Stay offers dishes.