WoodSpring Suites Bellflower - Los Angeles

Staff was good

I've been coming to this Hotel for a few months it started out nice and clean, then as I kept returning it got worse and worse as far as they never have clean towels, I only received 2 sets of towels for my 6 day stay, unacceptable. They need to clean the rooms more better, it was really dirty under the bed, the kitchen area wasn't cleaned good enough.

Nothing

Dirty feminine products in the bathroom. Phone at entrance to call front desk to check in after hours didn’t work. Phone in my room didn’t work not even to call 911 for an emergency. I spoke with the receptionist on check out all they said was ok to the phones not working. I had bug bites on my body after my stay and so did my spouse.

Everything

Front desk staff is awesome Cleanliness of property is great

N/A

I booked through booking.com and looked for the closest hotel to my husband's company Christmas party based on quality and price. This hotel is used for homeless voucher guest and had people moving in the entire time we were there, they came in and out with garbage bags for suite cases and the front office was very trashy. they offered no soaps or shampoos in the rooms. The bed was horrible, very uncomfortable and squeaky.

the property location is great, appliance in unit were clean and new

unit walls were dirty, bed and linens could be a better quality ,hallway carpet needs to be shampooed ,elevator needs a deodorizer, they should have 24 hour front desk.