InTown Suites Extended Stay Charlotte NC -East Independence

They need to really improve on the up keep of these rooms and not let any trash on the streets stay here.I booked over 10 rooms for our laborers. They couldn't get any rest because someone was running through the hallways screaming" I got stabbed" . This is not safe place to stay. Do not book here.

I stay for one week, i can't complain for this price, big microwave and fridge plus stove. Air conditioning work, I like it. Nice view. You need to take extra towels because hotel don't change you washed and used again, nice and quiet at night. That's how I said - what you pay and what you get but it's not bad hotel for this price. Hotel ONLY work till 7 pm. If you will be late you need to definitely call to let them know.

The hotel room was cleam and the hotel staff was very friendly and helpful.

When you walk to your room some of the other room doors was cracked opened and had a very bad smell coming from them that it made you want to puke. Also you had guys on the patio smoking weed, then some had their put bull dog out side barking. The room we had was not nice it smelled very bad and it looked nothing like the picture I saw online. It was so awful that we we checked out a couple of hours after checking in. I called and cancelled my stay that we had for the rest of the week and went across the parking lot and checked in the fairfield marriot hotel. The hotel was very nice and customer service was awsome. The room was beautiful and clean and did not have any bad smell. We enjoyed the rest of our vacation and had a good time .

During my visit to Sun Suites hotel. I had not realized it was a major Nascar event going on. Nonetheless I booked my room in advance and they couldn't find me a room. Only to bring me to a room that had not been finished being cleaned, so they put me in a handicapped room. I felt uncomfortable with that. They did not give me my hotel key either. Luckily i didn't have to leave the room. I probably would not stay there again.

The staff was ok the rooms were not really clean and the beds are hard and uncomfortable

It was very hot in the room, air condition was not working. The personal was very unprofessional. It took receptionist 15 minutes to find non smoking room for me. Check out time was at 11 am. I was almost out of door when I received call from the office they will charge automatically $20 late fees, because I am 10 minutes late. The manager was very rood when I demanded explanation. No way I will stay here again.

The room and location were great. Besides one young man, the service from their employees was disgusting. The ladies at the front desk had nasty attitudes and tried their best not to be helpful. I heard this same complaint from other guests too.

Hotel has very good staff and service, and good location for shopping. There are alot of stores in this area.

Great place with all we needed was in our area or walking distance let us check in early with no problem rooms etc great for my price would diff return!