voco Sandpiper All-Inclusive Resort by IHG

We expected a much better customer service. Many of The staff were not very friendly. Also the construction was really making the resort not neat

This was not at all what I expected. They said the property was undergoing construction. Expedia didn't have anything on their site about it possibly being under construction, but they still charged the full price, as if I was getting the full, beautiful, and safe experience! Raccoons were running around outside the food area. The doors wouldn't lock, and there was a sign that said, "Park at your own risk." That is a crazy!! For $1,759.54

Getting inconvenient for family getaway

Some parts are still under construction but the food was phenomenal, staff was very friendly, the drinks were great! The infinity pool is gorgeous with an incredible view. Overall we had a great time

Everyone was friendly and welcoming . Breshell, who welcomed us to the resort was so nice. They hadn't done our complimentary Anniversary detail when we arrived before going to our room, but she made a call and they got it ready in about 10 minutes. Plus they gave us a fruit basket for having to wait for it to be done. We want to give 10 out of 10 to those we encountered working there. Especially our bartenders Marty, Zelda, and Marissa. Dave (from Lucies Food Truck), Katie "Camden" (Night Manager, I truly hope I got your name right), and Junette. They all made our time at the resort like our personal oasis. We will definitely be coming back and I hope they are all still there when we return. Can't wait for the renovations to be completed to see everything in true flow. Yet, we didnt mind the fact that it wasn't crowded at all. We met some people who are regulars to the resort and enjoyed our interactions with them as well. Thanks for making our vacation an enjoyable great one.

Not my first time visiting this resort and of course is not the last one! Great for a staycation in my case, I know the property is under construction but the open facilities right now are very enjoyable. Only concern is about one of the team members working on the beach food truck, very bad actitud and a really rude service received from her every time, looks like she is not happy with her job but besides her everybody else are nice and have an amazing service

We loved our stay!!! No real concerns. Looking forward to seeing the completed construction, there are some property areas that need improvements but hoping those are in the plans. What is completed (pool, inside of rooms, dining areas, bars and patios) are just wonderful. Staff were incredible and food was amazing.

The food was very good and service excellent

Property under renovation so the status is the expected under the circumstances but the service and atmosphere is excellent. Only one complain about service is the lady from the food truck at the beach. She is rude and very disrespectful. Totally not in part with the rest of the service received all around. They need to train her or fire her. Everything else is very enjoyable, all drinks and food included. Convenient. Clean

Todo me parece muy bueno. Lugar increíble. Solo un problema encontré en mi estancia la muchacha que atiende el carrito de la comida en la playa . Debería mejor su forma así las personas si no está preparada que la cambien de puesto pues opaca la buena atención de los demás. Volvería al hotel miles de veces más ❤️