Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9.6 / 10 Guest Rating

Naya Bacalar Hotel

Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930, Bacalar, MX

Naya Bacalar Hotel - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and facials for the ultimate relaxation. Enjoy complimentary wireless internet access and concierge services.

Delicious Dining Options
Savor a satisfying meal at Nayade, the hotel's restaurant. Start your day with a complimentary continental breakfast served daily.

Convenient Features
Benefit from multilingual staff, luggage storage, and free self-parking. Unwind with a cup of coffee or tea in the common area.

To book your stay at Naya Bacalar Hotel and experience all these wonderful amenities, visit our website today.

Facilities & Amenities

Free breakfast
Free WiFi
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Multilingual staff
Front desk (limited hours)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 9:00 AM to 8:00 PM.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional76 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the great food and staff.

Categories

Cleanliness8.6
Service10.0
Location10.0
Room Quality10.0
Amenities8.6
Value for Money10.0
Food and Beverage9.6
Overall Experience10.0

Select topics to read reviews

A
Amilcar ManuelptPT
Verified booking
couple
Standard Room
Stayed in Apr 10, 2026

"No meio da natureza"

7.0

Localização e funcionários

Entrada para o hotel está cheia de buracos, o detalhe de mesmo tendo Pequeno almoço incluído pago, existiu sempre o “pedido” de gratificação “opcional “ mas muito chata para os clientes. Construção lateral deveria ser “disfarçada “ para não “estragar a beleza natural do espaço .

Helpful?
R
RenemxMX
Verified booking
extended_group
Standard Room
Stayed in Apr 3, 2026

"Agradable"

8.0

La temática es muy natural/organica y está junto a la laguna.

Está separado, los cuartos no están en la misma zona del restaurante y del acceso a la laguna. Las regaderas al aire libre son un tema. La piedrita en los caminos dificulta llevar las maletas aunque puedes pedir que te ayuden con un carrito. La última noche nos salió un alacrán!

Helpful?
C
ClaudiobrBR
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Perfeito"

10.0

Visual . Estilo quarto e atenção dos funcionários

Helpful?
M
ManuelachCH
Verified booking
extended_group
Standard Room
Stayed in Mar 31, 2026

"Estancia inolvidable en Naya"

9.0

Treehouse en la selva, la comida, el servicio del personal

la escalera para meterse en la laguna y los camastros un poco gastados

Helpful?
J
JeffcaCA
Verified booking
couple
Standard Room
Stayed in Mar 30, 2026

"Breath taking and unforgettable"

10.0

Everything was as we expected or better.

There isn't a bad thing I can say about Naya

Helpful?
K
KälinchCH
Verified booking
couple
Standard Room
Stayed in Mar 30, 2026

"Exceptional"

9.0
Helpful?
H
HazelusUS
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Good"

4.0

Nice water view.

For the cost, things were very rundown and not maintained or cleaned.

Helpful?
K
KirstenatAT
Verified booking
couple
Standard Room
Stayed in Mar 26, 2026

"Sehr ansprechende Anlage. Leider ohne Steg"

9.0

Wunderschöne Häuser/Zimmer. Besonderes schöne Anlage. Frühstück sehr gut, landestypisch halt!

Wir hatten ein Mietauto, aber für alle die nicht flexibel sind.... Es liegt außerhalb von Bacalar und ist zu Fuß nicht zu erreichen. Unser Punkteanzug gilt aber lediglich dem, dass leider kein Steg vorhanden ist und somit der Zugang in den See erst etwas steinig und dann schlammig ist und die Sicht auf die Lagune eingeschränkt ist, aber das ist Geschmackssache.

Helpful?
C
CarolinefrFR
Verified booking
couple
Standard Room
Stayed in Mar 19, 2026

"Excellent"

8.0
Helpful?
E
ElisefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0

Tout était parfait ! La chambre et le personnel d’une gentillesse incroyable.

.

Helpful?