HOTIDAY Room Collection - Sorrento

Location, breakfast, clean, staff

Small pool

Its our second time in this beautiful hotel! And this time i felt its even got better the breakfast is so good with big selection, the staff are amazing and so kind, the location so central I will come back to this hotel each time

Nothing

Location

The staff was very rude, had poor manners, and came across as arrogant and prepotent—even the manager. There was a misunderstanding with our booking, and instead of trying to help, they showed no sense of customer service or willingness to resolve the issue. The room was not properly cleaned and lacked attention to detail. Basic amenities like soap, towels, and garbage removal were either missing or poorly handled. Overall, it was a disappointing experience, and I would not recommend this place.

Very close to the strip. Amazing location to be honest. Great roof top views.

And some of the plug sockets didn’t work. Pool was a bit dirty. Was green around the edges. Nothing major at all to be honest. For the money very good.

Lite å foreta seg på hotellet. Fylte ikke opp med kaffe/ te og toalettpapir når tomt. Renholdet var bra. Takterrassen veldig bra.

Front desk service employees are very nice , informative and helpful. Nice looking entry and lobby ,beautiful garden,rooftop pool. Location only 5 minutes walk to city center.

Dirty windows in the room and outside in the corridor, toilet flush button broken, the shower cabin bottom is damaged and look horrible, an empty bottle without liquid soap stuck to the wall, in the closet there is a broken suitcase left by someone earlier.Generally entire room is looking outdated and tired.Very strong smell of cleaning product used by maid.

The hotel was well maintained and clean. The breakfast buffet was huge and catered for many tastes. The rooftop pool and bar was a pleasant place to sit and relax.

This is a very nice hotel and well located just on the edge of the town centre. The rooftop amenities were also very good.