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8.4 / 10 Guest Rating

Urbana Hotel

102 C. Pelayo, San Juan, San Juan, 00901, San Juan, PR

Urbana Hotel - main view

About the Property

Convenient Location
Urbana Hotel is strategically situated in San Juan Antiguo, offering easy access to popular attractions like Port of San Juan and Escambron Beach within a short 15-minute stroll.

Modern Comfort
Enjoy a cozy stay in one of our 20 air-conditioned rooms featuring Smart televisions and plush pillowtop beds with premium bedding. Stay connected with complimentary wireless internet, and refresh in stylish bathrooms with showers and hair dryers.

Explore Nearby
With key landmarks nearby like Puerto Rico National Guard Museum and El Capitolio, Urbana Hotel is the perfect starting point for your San Juan adventure.

Ready to experience the charm of San Juan? Book your stay at Urbana Hotel now!

Facilities & Amenities

24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Smoke-free property
Free self parking
Housekeeping on request
Change of towels (on request)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent204 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.8
Service9.3
Location8.8
Room Quality7.3
Amenities7.8
Value for Money8.3
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

C
Claudia
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Good"

6.0

It could be better

Helpful?
S
Stephanie
Verified booking
Standard Room
Stayed in Aug 31, 2025

"Exceptional"

10.0

The staff of Urbana Hotel was amazing and so welcoming but allowed you space to breathe. They let it be known that they are available for you 24/7 which I witness when I locked myself out of my room at 12:30, and sure enough they made me a key by the time I walked around the corner to the office. I’m not sure if it was a coincidence but it was an all female staff from what I could see. And a private parking lot next to the checkin office if you do decide to rent a car on your stay. I will definitely be returning.

Helpful?
F
Fryeda
Verified booking
partner
Standard Room
Stayed in Aug 26, 2025

"Good"

6.0

It's really nice since the bus stop is next to it (I rented a car but when I drop it I went back to The hotel in the bus) was convenient, the staff are super friendly, easy going but the facilities seems not take care of and I request them to clean but they don't change the sheets/blankets and they didn't swip or mop, neither clean the zinc or the shower and also the shower doesn't have hot water

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 25, 2025

"The room was pretty meh"

4.0

Pro: Free parking in their lot and on the street Staff were really nice Cons: Extremely small space. Stay here if you are looking for a place to sleep only. The shower water NEVER got warm, and definitely never hot.

Helpful?
R
Rafael
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

Very nice

Helpful?
B
Benjamin
Verified booking
Standard Room
Stayed in Aug 22, 2025

"Exceptional"

10.0

The front desk staff was amazing, they welcomed us with champagne

Helpful?
R
Rebecca Abigail
Verified booking
partner
Standard Room
Stayed in Aug 20, 2025

"Exceptional"

10.0

Amazing hotel. Really felt like a local staying in the area. Great customer service. There was a cafe across the street that was amazing as well and lively. Will be booking again next time we visit!

Helpful?
A
Aiden
Verified booking
Standard Room
Stayed in Aug 19, 2025

"Excellent"

8.0

Great hotel and room very quite. Would stay here again.

Helpful?
F
Finn Kr.
Verified booking
family
Standard Room
Stayed in Aug 19, 2025

"Good"

6.0

The room was very small. The floor was poorly painted and seemed dirty even though it wasn't. The remote control for the TV was missing, it took 1 day before we got a new one. Felt very safe, 2 doors with code locks. The staff were nice and very helpful. Got lots of cold water to drink. Air conditioning was great. A little cold water in the shower when the weather was bad outside. (the water is solar heated)

Helpful?
M
Maria Del Carmen
Verified booking
family
Standard Room
Stayed in Aug 18, 2025

"Excellent"

8.0

The only thing I disliked was the smell of marijuana in the hallway for the first 3-4 days. Also a couple constantly arguing and fighting and slamming doors at all houre of the night and morning. Once they left, it was quiet again.

Helpful?