Urbana Hotel

Is there any way i can get a refund since i checked out a day earlier

Very helpful staff

Great little property. They have hotels next door part of the same company, great little store down the street that has everything down the street.

The hotel was very cute! It’s about a 15-20 minute walk to the bars but short uber trips. It’s close to the beach. Highly recommend staying here if you’re here to party. They have a club down the street. Overall we had an amazing stay. We would come again.

Late night receptionist wouldn’t help me figure out my wifi for my room. She was taking another guest to her room when she asked me in English if there’s anything she could help me with for a second time so I told her I was just going to use the wifi in the lobby instead. She then sent over a security guard and in Spanish said “hey can you stay in the lobby because he’s a guest but (and pointed her head towards me)” I said out loud “if I can’t use the wifi in the lobby then I’ll just go to my room.” I then got up and went to my room. My cell phone stopped working during my trip and need wifi for it to work. If as a guest I can’t use the lobby wifi or be made to feel uncomfortable using the lobby wifi by having a security guard watch only me despite others guest being there then why have wifi in the lobby?

I’d stay again

For the price it was fine and willing to do again

Best spot hands down we lived it staff was easy to communicate and friendly

Property was conveniently located. Easy to access tourist attractions from property. Staff were very friendly and helpful. We weren’t too happy about having to climb so many stairs due to our room being switched from 2nd to 3rd floor b/c our room door would not lock.

The property is close to old San Juan and Escambron Beach.