Newquay Caravan Holiday

Great location and onsite facilities being with my family

Beds weren't made on arrival so unable to check in at the stated time of 3pm. Sheets arrived at 5pm. And have to make the myself. Very damn and mouldy- water dripping down the bedroom wall Left over items from previous guests- deodorant and dirty tissues in the bedroom rubbish in the sofa food in the cupboard Mould in the shower, on the shower door all round the base of the walls of the bathroom Shower head broken Mould in the main bedroom above the cupboard Morning of the first night me and my partner had bites on our legs Children were coughing all night due to humidity and mouldy in the caravan Freezer was covered in liquid food not sanatized No tin opener Gas oven is dangerous. The dials are broken and fall of which leaves the gas running - luckly we managed to twist it by hand to turn off. Tv didnt work- constantly having to re tune - arial is split. Clearly a previous issue. Which was ignored Bathroom radiator is dangerously hot with no way of turning down. Shoe lace as a showerlight cord Shower water very hot and the dial is broken, so unable to turn it to cold whatsoever Shower tray sagging when standing on it. No clear instructions of how to work the boiler for hot water leading to contacting the owner late and night and my children unable to shower that night. -should have been ready on arrival Big branches banging on the caravan all night and dripping sounds. Bathroom door lock is un usable- locks on its own Gathered dust around all room at the base of the floor. Kitchen blind broken removed zero privacy £18 each for a park pass extra. Before posting my genuine review when arriving at home i decided to give the owners an opportunity to resolve this issue, which resulted in me being blocked. Clearly, this has been highlighted before and ignored. Messaged attached. Would be zero star review but not an option AVOID

Comfortable van with most facilities, just a few bits needed to bring like washing up brush, tea towels and towels. Close to Newquay. I

Hilly location, so need to be physically fit to get around the site. Tv in van only allows dvd to be played or mirroring from phone, but free WiFi restricts channels viewable.

Location was excellent

Perfectly comfortable base with attentive hosts. Had everything we needed for our stay. Lovely view. Smart holiday village, caravan in a quiet spot. Good mattresses and very nicely decorated with some lovely extras like cosy sofa blankets, games and dvds.

Perfect location

Blocked shower tray from day 1