Motel 99

Mostly clean & comfortable. Great location next to a Tim Hortons, & convenient to City centre. Will likely stay here again.

Nothing significant.

Nothing it was dusty dirty. Was kinda scared to sleep in the bed

Deasnt if your emergency but if you have a choice don't go.

I think buddy over charged me and gave me the wrong room. Bed not that comfortable.

The price on Booking was cheap, not the price they tried to charge me.

The owner did not look at our reservation through Booking, while I pointed out multiple times that we had a reservation. He asked to fill a form instead and he tried to give us two rooms for a higher price. We told him that we want the room that we reserved for the price we agreed to on Booking. Then he said to us: "You don't have any money or what?". I don't think this is appropriate to say to customers. After that he still charged us too much, as according to him the price on Booking is 15% tax excluded. I told he that this is not the case but he still didn't want to give us the room for the price of our reservation, so I paid extra. I told him that I would call Booking for this and he told me that I could do so, because he was sure the price was excluding 15% tax. When we called Booking, they told us we were right (taxes are included in the price) and that they would contact the owner. After a while the owner called us that he would refund us 10 CAD cash, but I told him that we wanted back the exact amount that he overcharged us through a Visa refund. So he did. Then he told us that the 15% was the amount that booking charged him, but of course this is not something the customers should pay... So please check that he charges you the correct amount!

comfortable bed and pillows, low price

they need an ice machine and better window blinds

Convenient location on the highway, with good parking and easy access to restaurants nearby. The room was easy to access and the staff were friendly and helpful. Free wifi worked and was fast.

The hotel is obviously an older building, and it looks like it is in the process of being upgraded. The room was in need of some upgrades (carpet, paint and finishing) but the important things, beds, shower, toilet and air conditioner, were clean and functional.

The location was where we needed it to be. The price was fair for the facilities. I didn't expect there to be a fridge in the room so that was a nice surprise. The TV was good.

The air conditioner didn't work very well, and took severak minutes before it was running cold. The curtain didn't completely cover the window - no privacy as people were walking past the window. The bath towels were too small. The shower didn't work - wouldn't switch from the water bath spout to shower head - needs replacing.