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8 / 10 Guest Rating

White Cliffs Underground Motel

129 Smiths Hill, White Cliffs, au

White Cliffs Underground Motel - main view

About the Property

Unique Underground Accommodation:
Discover a one-of-a-kind experience at White Cliffs Underground Motel, nestled in the heart of White Cliffs. Stay in our cozy underground rooms equipped with shared facilities and comfortable bed linen, offering a truly unique stay.

Diverse Dining Options:
Indulge in a culinary journey at our on-site restaurant, serving a delightful mix of British, Italian, and Seafood cuisine. With options for vegetarians, vegans, and gluten-free diners, there's something to satisfy every palate.

Entertainment and Adventure:
Unwind in our garden, socialize in the shared lounge, or grab a drink at the bar. For the more active guests, enjoy a game of table tennis or darts, or explore the surrounding area through popular hiking trails.

Book now for an unforgettable stay at White Cliffs Underground Motel!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Family rooms
Bar
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent596 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the unique underground experience.

Categories

Cleanliness7.9
Service9.4
Location8.9
Room Quality7.8
Amenities6.9
Value for Money6.8
Food and Beverage7.9
Overall Experience8.4

Select topics to read reviews

D
DonnaauAU
Verified booking
family_with_children
Standard Room
Stayed in Oct 20, 2025

"Very Good"

7.0
Helpful?
M
MarleneauAU
Verified booking
couple
Standard Room
Stayed in Oct 15, 2025

"Exceptional"

10.0
Helpful?
B
BeatricechCH
Verified booking
couple
Standard Room
Stayed in Oct 15, 2025

"Excellent"

8.0
Helpful?
M
Maggie YauAU
Verified booking
couple
Standard Room
Stayed in Oct 15, 2025

"Exceptional"

9.0
Helpful?
C
CarolineauAU
Verified booking
couple
Standard Room
Stayed in Oct 13, 2025

"Ticked off my bucket list to stay under ground"

9.0

bathroom too far away

Helpful?
R
RachelauAU
Verified booking
family_with_children
Standard Room
Stayed in Oct 6, 2025

"Unsanitary, dusty, and infested with rodents featuring rat and bird droppings, overpriced and overrated, not worthwhile."

1.0

The idea of an underground experience.

The accommodation was found to be excessively dusty with inadequate ventilation, which severely exacerbated asthma symptoms. The sheets had holes in them, and the bed itself emitted a strong dusty and musty odor. Furthermore, evidence of rat infestation and their dropping was noted on the carpet in the room. By morning, my children and I had sustained numerous mosquito bites. The light fixture in the bedroom was broken, and the light switch was unstable. During the warm evening, the room became uncomfortably warm and stuffy. The hallway carpets were threadbare, with various rat and bird droppings. The shower facilities were unclean and infested with mosquitoes. The first shower's cold water tap was inoperable, the second shower produced only a trickle of water, and the third shower, while functional, had rat droppings on the floor and a severe mosquito infestation that persisted attacking even whilst you were under the running water. The light switch assembly in the shower was loose, posing a significant electrical shock hazard. The viewing area platform at the top of the “staircase to heaven” had an accumulation of bird and rat droppings, creating a health hazard, it was disgusting, obviously this was as a result of the broken glass windows and a non-functional door. The outdoor beer garden and reception area were cluttered with broken furniture, old barbecue equipment, cobwebs and weeds. The pool area was overgrown with weeds, dirt and non-existent. The dining tables had sticky surfaces, and the yogurt offered at breakfast was past its expiration date by 10 days! Given these observations, the establishment appears to be overpriced and overrated. We were eager to depart and do not intend to return.

Helpful?
T
TrishauAU
Verified booking
couple
Standard Room
Stayed in Oct 5, 2025

"Enjoyable stay, somewhere different"

8.0

Unusual underground accommodation, interesting history, basic but nice meal

Could have been a little cleaner however understand the wind blows the dust around a bit so likely to be an ongoing battle

Helpful?
J
JacoauAU
Verified booking
family_with_children
Standard Room
Stayed in Oct 5, 2025

"Brilliant experience to be a high lights of our trip"

9.0

The absolute unique experience

Nothing

Helpful?
W
WendyauAU
Verified booking
couple
Standard Room
Stayed in Oct 3, 2025

"Very Good"

7.0
Helpful?
P
PaulauAU
Verified booking
couple
Standard Room
Stayed in Sep 29, 2025

"Just amazing location - just get the right staff to match and it’s a massive winner"

8.0

Amazing place to stay in a disused mine

Staff were really hit and miss - seemed like it was a one and done experience so won’t put in the extra effort

Helpful?