The Palms - Seraya Shores Retreat Bali

It’s clear that the new management has looked at all of the recent feedback and has taken action! The rooms look amazing! Staff knowledgeable and very kind and friendly. Our room has a fantastic view and was so welcoming and inviting!!

Everything was great! Lush gardens, sun beds, umbrellas for shade! Everything was super peaceful and relaxing!

Très belle vue.

Chambre pas très propre, frigo très sale, peu de prises, rideaux peu occultants

Wenn mann Ruhe Natur und Entspannung sucht eine gute Wahl; Die Aussicht ist genial und mann ist direkt am Meer, tolle Wellen ....das Personal ist sehr benüht...vorallem die Massagetische direkt über dem Meer sind einzigartig gelegen und das Massagetieam braucht sich im Vergleich zu top Resorts wirklich nicbt verstecken...die verstehen ihr Handwerk....danke Euch....🙏

Le lieux, la vue et le personnel très gentil

La piscine qui nécessiterai d etre un peu restaurée

Le jardin magnifique et bién entretenu et la vue sur la mer

Le manque de propreté dans la chambre, vetuste del la chambre, manque d équipements par rapport a l annonce,, salle de bain très sale et vétuste, crotte d animaux sous le meuble vasque, robinets abîmés, toilettes salles, Petit déjeuner très médiocre Prises électriques dangereuses, Carreaux casses dans la piscine, cela est très dangereux. Terrasse idem, mobiliers piscine casses et vetustes Ne pas se fier aux photos qui donnent éniveau Nous avons été très déçus de notre séjour

Hi everyone, please stay away from this horrible place, all the pictures showing on booking it’s a real one BUT…. With a lot photoshop!!! Rooms: all staff in very very bad condition need renovations and refrigerator is dirty like never cleaned before! Swimming pool: water dirty, clean water it’s so disgusting, that’s why everyday we are going to the next resort Warung Chik for swimming))) the tile in the pool is broken, so I’m very disappointed! We stay there two weeks and in this time never gonna stay there more than one night, it’s weird))) I’m trying to cancel my reservation with management, but they said is not gonna work like that and we have to stay till the end!!! I believe that many guests come and left this place the next day because they have reservations only for 3-4 day not like us. Also I was injured with motorbike which we take directly from them X2 price that everywhere we realize that when we find out the price outside, so when I got accident in resort territory I’m surprised that bike is no have insurance coverage and we paid 400$ to fix that, but nobody asking me about my health, it’s very very rude!!! Thanks to good I’m a blogger and I’m take a lots of videos of that)))

Nothing!!!