MOUNTAIN SHADOWS RESORT Wayanad

It was in the middle of nature! I celebrated my birthday here. They had cake ready for me in the room when I arrived - that was very thoughtful.

Great location if you want remoteness and nature. Stunning views from room, pool, restaurant. Spa treatment was excellent. Infinity poop one the the best. Guest relations manager Manu is very helpful. Excellent !

Food was sub standard. Poor quality. Chicken hamburger was mince chicken out a a frozen pack. It was inedible. Bread was poor quality. Lack of choices re fresh fruit. No bananas or mangoes though they did get them when we asked for them after two staff said they were out of season!!! Rooms are not 5 star , view is but the rooms are bare, spartan and basic. In our view about 3 to 4 star at best. They were clean but bland. Staff if the restaurant hovered and hounded us to eat more, order things we didnt want. We had to ask the Guest Relations manager to get them to stop. Food is a very long way from the standard and price we paid to stay. We would not stay again. Overall disappointed given what we paid. We have stayed at places at half the price and had 3 times the quality. Except for the view. I guess we paid for that. Warning the better the view , the worse the food and the lower the standard of the room !! If the food and room quality improved it would be superb

Beautiful resort and surroundings

Long time to check in and check out. No prior information about all foreigners needing their passports and Visas to check in

Service

It was an excellent location and a fabulous property. The food was excellent. The hospitality was met more than expectation.

everything was fyn

Beautiful location and well planned 50 villas with landscaped gardens. Friendly staff. Nice cultural programs in the evening.

Too long to check in and check out at the reception even though many staff there. Not only they needed each person’s passport, but also their OCI ( visa) documents. Could have informed us regarding this before arrival. Food not great and no other options near by.