gran terrace Le Lien Hakone

Loved Everything! This place was incredible! I highly recommend it. The staff person we dealt with was so nice and her English was good. On foot it was a long walk to get there from lower Gora. If you take the cable car up from Gora to the station it is a shorter walk (that was a nice find the next morning). The private onsen is great, we got to use it twice in our short stay. We bought breakfast and it was worth every penny. I agree with someone’s comment that it was like a Michelin star meal. We had a toilet in our room which we were unsure if we would have or not. I highly recommend this place. We wish we would have stayed more than one day.

The location on foot but honestly I would walk there everyday to stay because it was so beautiful and such a comfortable lovely stay.

The staff were amazing and breakfast was great. Would stay again .

Extremely attentive and helpful staff who did their best with a language barrier. Astounding mountain and ocean view, and a great private hot spring bath.

If staying in a traditional Japanese room, don't forget to ask for an extra futon to sleep on, as they are quite thin. Not really a negative, just advice for other travellers!

The location is great, you can take the cable car up and walk, or its just a quick cab ride from the Gora station stop. Easy to find, right off the main road. Beautiful views of the valley from your room.

High up in the mountains with a beautiful view of the valley below.

Do to the natural hot springs in the area there is often a strong smell of sulphur in the air. The are no shower in the room.

Nice staff, nice and clean rooms, private Onsen that can be booked for 45minutes per session. When booking classic Japanese style rooms they offer extra mattresses on request.

Location wise it is very far away from everything. In order to get to the hotel we took the cable car. Last ride up is 6.20pm - so very early. There are no other restaurants/bars in this area. The only food options the hotel offers 1. a super pricy multi course menu ($150/person) or 2. instant noodle soup and other snacks. We booked the dinner on the first night and were the only guests - so we basically had a private chef. Therefore, I totally get it why it is so pricy. And... it was fresh and good quality food - but I'm still not sure if I'd book it again. The second night, we bought a instant noodle soup that we ate in our room. For the experience, I wished the hotel would have offered a small à la carte menu.

Bath was amazing. Beds very comfortable and staff were lovely.

Bedding and towels weren't particularly clean. Would have expected better at this price

The view was exceptional

The staff are friendly and helpful. We left our bag in the bus and the staff helped retrieve back from the bus operator. They are very attentive to our needs. The 24 hour private hotsprings is great! (45min each use). It's a nice place for solo or couple who wants to have a silent retreat without any distractions.

The location is a little secluded on the mountain, there are no convenient stores around and last bus to the hotel is at 7pm. Also, breakfast has to be booked 2 days in advanced as they order just enough for the day. There is a bath tax of 150 yen per day (per pax) that we were not aware of... And sometimes you can smell the sulfuric smell in the room.