Value Inn

The bed was ok & the parking lot was well lit.

I am writing to express my extreme disappointment with my recent stay at the Value Inn in Falon, Nevada location on Oct 27 to Oct 28. Upon checking in, we immediately encountered several serious issues: * A severe sewer odor emanating from the bathroom sink drain. * A clogged bathtub drain that resulted in significant water accumulation during showers. * Unclean bed linens with visible stains. * Foreign objects, such as a crunchy substance, found on the bedding. * Accumulated garbage and debris behind furniture, including a receipt dated September 2nd. * Excessive dust and dirt in areas not reachable by vacuuming. * The absence of any coffee, despite the advertised "free coffee" amenity. When we brought these issues to the attention of the staff member responsible for cleaning the room, we were met with a hostile and unprofessional response. This individual not only failed to address our concerns but also engaged in threatening, belittling, and inappropriate behavior. Such conduct is completely unacceptable and has severely tarnished your hotel's reputation. I have extensive experience staying in hotels across the country and have never encountered such a deplorable level of cleanliness and customer service. The hotel's failure to provide a safe, clean, and respectful environment has caused significant distress and inconvenience to my family.

Clean older hotel, friendly owners, firm bed. TV with HBO! Microwave and little refrigerator a bonus.

This was a very well run budget hotel. Value was excellent and facilities quite decent. No frills, but those were not expected at this price point. Easy parking. Clean. Quiet at night. Close to restaurants. Personnel very polite. Would definitely stay there again.