Umkumbe Bush Lodge - Luxury Tented Camp

L’emplacement est top! Mais le plus agréable est le personnel! Toute l’équipe est absolument adorable et à l’écoute de toutes vos demandes. Je remercie Christelle pour son accueil, et surtout Charlie qui a été un guide safari absolument incroyable: gentil, drôle, à l’écoute. Merci à lui🙏 Le personnel aura toujours un geste d’affection qui semble anodin mais qui en réalité fait beaucoup de bien : nous sommes rentré du safari et nous avons découvert des bouillotte glissées dans notre lit 🤩 Pour info, si vous mangez halal leur fournisseur le propose et il vous le prouve avec une certification. Et surtout ils veillent durant chaque repas à ce qu’aucune autre viande non halal vous soit servi.

Ce n’est pas une critique juste une suggestion: Peut être avoir un peu plus de choix durant les repas

Great staff, food, vehicles and guides. Close encounters with some animals. Night safari with spotters. Tents have AC, warm showers. Bush gym was basic but helped keep me active.

Standard tents are quite basic, only the superior tents could be classified as luxury. F&B is not all inclusive, you’ll get a bill for soft drinks. Wifi setup needs an upgrade to a mesh system or at least multiple hot spot names. Changing passwords constantly seemed misconfigured. Game drives don’t always yield viewings, you may need at least two nights to be safe. Transfers in and out are expensive.

Everything, everyone is amazing, best customer service ever, from the reception to everyone else, our guide was outstanding Pieter and our tracker Finhas has like eagle eye’s unbelievable what the guy can see at night

All perfect nothing to complain about

Everything, the staff is amazing, actually it was the best customer service that we have had and I have travelled to 25 different countries

Nothing

The stay felt very personal, intimate, and respectful of nature. Especially the Safari trips. Charlie and Kathy were absolutely amazing. They are very knowledgeable and friendly. You can tell they are passionate about their jobs. We went on other safari trips after that and they do not compare to our experience in Umkumbe Bush Lodge with Charlie and Kathy. It was always clean. The food was delicious!!! I don't remember the chef's name, but the one on duty April 19-21 is very talented!!

Literally one thing: we had a hard time keeping consistent temperature in the shower.

Lovely tented units with excellent food and a beautiful pool

Too small an area for game drives. Kept driving past same place on a single drive and therefore limited game viewing.