Riad Sebti Fès

La casa è molto bella ma senza riscaldamento non può essere accogliente! Abbiamo cenato e fatto colazione al freddo!

Il personale non parlava né inglese né francese e ogni volta era necessario chiamare al telefono il proprietario, in camera non c"era acqua calda

aufdringliche Mitarbeiter schreiben meiner Frau immernoch per Whatsapp, Lage nicht zentral, Position stimmt nicht mit Adresse aus Booking.com überein!!!!!

Das Personal war sehr zuvorkommend und hat uns jederzeit geholfen. Die Lage war sehr ruhig und sicher.

Wir hatten über den gesamten Aufenthalt nur kaltes Wasser.

Host was very kind and caring. Room was cozy. Liked the place a lot.

Water pressure was low and hot water didn’t work on the second day because of some construction. I think it was some temporary issue.

Riad Sebti was beautifully presented home, with private, secure parking, which was a must for us travelling my motorcycle. We were offered a choice of good sized bedroom, with balcony and ensuite bathroom. The bed was super comfy, with quality bed linen, personal dressing gowns and a small mini fridge. Staff were very welcoming and very helpful, catering for our every need. A special mention of both Mousaf and Khadija, who were both lovely and helped to make our first visit to Fes a great experience. Both breakfast and dinner are pretty sumptuous affairs, so you'll never go hungry here!!! A recommended place to stay!!

Poor WiFi reception outside of central lounge area.

Nice gated property 15 min drive to the center and medina of Fes. Traditional "welcome" Moroccan tea served upon our arrival. Good breakfast served at our table by Khadya the wonderful chef and her assistant Aziza, and staff. Breakfast was eggs, breads, yogurt, jams, honey, juice, coffee. We had to leave early on our departure date and the two ladies had a warm and cold breakfast prepared for us to take in the car at 7am! They were so sweet! Pleasant and attentive staff. We were in the large room with a king bed, on the ground floor. Quiet, comfortable bed and linens. Outlets by the bed endtables. We ate dinner there the night we arrived which was very good. There was parking in front of the property, and the staff let us park inside the gate.

We were there end of December and the weather was cold, 40's F in the morning. The main sitting areas and dining areas are not heated. There is a small fireplace, which is nice to sit in front of, but otherwise we were cold. So we sat for breakfast in warm layers. Our room had a minisplit, but the room was so large it took time to heat. Staff was kind and lent us a space heater. We wore our robes in our room :) Shower door didn't open well. I think it's a city issue and not a property issue - but the water pressure in the bathroom in the sink and toilet were low to no water during the night. Also, as most properties we stayed in Morocco in winter, we had to let the water run to get hot water. Then there was plenty of hot water. The only issue we had was upon check out - The young man running the Riad tried to overcharge us for the stay. More than the price agreed to on Booking. He also wanted to charge us for the tea that they offered us. And $45 per person for dinner (normally dinner should be about $15-$25). So because this was so ridiculous, we refused to pay for the excessive charges. He called the property owner and the dinner charge was put back to normal, we weren't charged for the tea we never drank, and we paid the agreed-to rate per Booking. There were no hard feelings and everyone was happy.

Incredibly beautiful and unique. Details are exquisite and staff are very welcoming and accommodating.

Sometimes there is no access

The location is great. This property has very family vibe. Staff working there is supportive and friendly and food is home made and so yummy

NIL

This was the worst accommodation experience of my life. This is not a riad, as riads are traditionally located in the Medina. The house felt unsafe—no one checked our passports, and there was no receptionist or staff to assist. The owner lied, invaded our privacy by asking where we were going and why we returned late, and overcharged us €60 for a basic dinner without a priced menu. Mosquitoes were everywhere, there was no hot water, and no one to ask for help. When we asked for a receipt, the owner made us wait an hour, yelled over the phone, and said he “always has problems with Arabs,” which was offensive and unprofessional. Meanwhile, the staff pressured us to leave, making us feel like a burden. The owner is rude, disorganized, and untrustworthy. Avoid this place—it’s a scam, and you’ll find far better and more professional/ cheaper accommodations elsewhere.