Riad Sebti Fès

Everything

Zilch

THE OWNER IS THE WORST EVR HOTEL IER I HAVE MET IN MY LIFE . I AM TRAVEL AGENT SINCE 1981 . ALTHOUGH I HAD PAID THE ROOM THROUGH BOOKING.COM HE ASKED FROM MY CLIENTS TO PAY AGAIN AND HE DID NOT LEFT THEM GO ..... ALSO HE ASKED FROM MY CLIENTS MORE THAN THE ORIGINAL AMOUNT !! I CALLED HIM PERSONALLY AND BOOKING.COM ALSO CALLED HIM MANY TIMES ..HE DID NOT PICK HIS PHONE .... SUCH MAN MUST NOT EXIST IN THE BUSINESS SOCIETY

Very good hospitality, really friendly and helpful. The room was amazing. Breakfast was great

N/A

The owners of the riad were extremely welcoming and went out of their way to ensure we had a fantastic time.

We liked everything about the property, but the pool and terrace were under renovation and we wish that had been mentioned before our arrival.

Riad Sebti Fes is a guesthouse run by a very welcoming family and staff. Ismail is super kind, professional and friendly and always makes sure you’re well taken care of. Muhammed is always at your service and ready to help with any requests. The two ladies are also very professional and polite, and prepared us each morning the best homemade breakfast we had in Morocco. Additionally, the staff also provided us with a tour guide named Rashid to show us around the Medina and all its landmarks who stayed with us the whole day and was super knowledgeable and such a kind soul. This has been a wonderful experience with outstanding staff service and beautiful and honest people. We hope one day to be back and we highly recommend it to anyone staying in Fes. Thank you Riad Sebti Fes :)

Nothing

The staff and comfort of the Riad were excellent. Some of the best staff we have stayed with on our holiday.

The pool was out of action and the location was far from the medina, although the taxis were easy to get hold of so wasn’t a major issue.

Definitely the 1st class Riad with the top facilities and services. Riad Sebti Fes is located at the rich part of Fes which gives you peace of mind after the crazy Medina tour. The Riad has stunning decorations with very high quality bedding and towels. The breakfast was the best one we had in our 10 days tour in Morocco, we stayed in 4 different hotels and Riads, Fes was our last stop. Every day when we came back, the nice tea and traditional desserts were waiting for us. Ismail and the owner were very helpful to arrange everything for us, the special restaurants,taxi and the excursion tours. We learned a lot of local knowledges from Ismail which are very interesting. We definitely will go back to Riad Sebti Fes in the future.

Nothing, everything was perfect.

staff were amazing. thanks for Ismail and team.

Unfortunately the place was unable to provide hot water during our stay. Winter in Fes is cold and to not have hot water was disappointing. this continued for 2 nights. Dinner was also charged at 400dh per person which would make it the most expensive dinner on our trip. while this was later brought down to 250dh it still left a bad taste in the end to negotiate for dinner. while this is advertised as a home away from home, in our case it just fell short.

Great hospitality, lovely breakfast, excellent stay

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- The big comfortable bed - The friendliness of the staff and you - The breakfast - Good towels/bath robes - That we could park our car in front of the hotel

1. When we arrived, all doors were closed and nobody was there. Your concierge arrived a bit later. 2. The gate was locked when we returned later the next day, so again, we needed to yell many times for someone to open the door. We would expect an always open door, or a key to the main door. 3. We often heard the concierge debating loudly with the housekeepers. 4. The glass door of the shower couldn’t open properly. I really had to squeeze myself trough it. 5. When the staff came to check the shower, they left behind a dirty floor 6. When we returned in the afternoon, we expected a cleaned room with fresh towels. But we found the room, the way we left it. Including the dirty floor they created. 7. When we asked later: “do you need the key in order to clean the room”, the concierge said that he only needed the key that morning to check the shower and not anymore. I would have hoped he understood we wanted the room to be cleaned. 8. The pool was dirty & green. 9. And to top it all off, my wife had a dirty knife this morning at breakfast.